Delivery Order GS35F0628R-N6883609F0595

This is a firm fixed-price purchase order contract awarded by the U.S. Department of Agriculture Forest Service to TP Communications Inc./Apello, a small disadvantaged business, for $95,465.00. The contract is for a monthly answering service to support approximately 60-100 field employees working in remote locations across the Intermountain West region. The service will be responsible for daily after-hours check-in/check-out procedures, as well as coverage on weekends and holidays, to ensure the...

This is a firm fixed price purchase order contract awarded by the US Attorney's Offices, a component of the Department of Justice, to Answerone Inc., a self-certified small disadvantaged business. The contract is valued at $20,340 and has a period of performance through November 1, 2026. The contract is for telephone answering services (EXPWT), which includes live operators available 24/7 to take calls, messages, and dispatch services as needed. This is not a set-aside contract and Answerone...

This federal contract award is for TELEPHONE ANSWERING SERVICES provided by Answerplus Inc., a for-profit organization, to the U.S. Department of State Bureau of Western Hemisphere Affairs, a civilian agency. The contract has a ceiling value of $169,981.60 and is a definitive contract with a firm fixed price pricing type. The period of performance runs from the award date of July 15, 2021 through September 1, 2026. This award does not have a set-aside designation. Answerplus Inc. has received...

This is a firm fixed-price definitive contract awarded by the U.S. Department of State's Bureau of Western Hemisphere Affairs to Answerplus Inc., a Canadian company, to provide 24-hour telephone answering services for the U.S. Consulate General in Toronto, Canada. The contract has a base year from July 2025 to June 2026 with four one-year option periods, for a total potential value of $41,083.45. The services include handling non-emergency calls, transferring emergency calls, and maintaining...

The National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service, Office of Law Enforcement, awarded a firm-fixed-price purchase order to New Orleans Teleport, Inc. Calls Plus Division, a woman-owned small business, for a 24-Hour Telephone Hotline Answering Service. The $44,100.00 contract has a base year plus four one-year option periods, and was set aside for women-owned small businesses. New Orleans Teleport, Inc. will provide telephone answering and call center...

This is a firm fixed-price purchase order awarded by the U.S. Forest Service Research Service Rocky Mountain Research Station, a civilian agency, to TP Communications Inc. (doing business as Apello), a self-certified small disadvantaged business. The contract, valued at $17,190.40, is for an answering service to be responsible for after-hours check-in/check-out to maintain the safety of the agency's field crew. The contract has an ultimate completion date of August 31, 2025. This contract is not...

This is a firm-fixed price purchase order awarded by the Mission and Installation Contracting Command (MICC) at Joint Base Lewis-McChord to Pro Call Center Inc., a minority owned, economically disadvantaged women-owned small business. The contract, valued at $59,134.44, is for an after-hours answering service package to support the Department of Public Works (DPW) over a 5-year period from August 2023 to April 2028. The requirement was set aside for small businesses and was competed using a...

The U.S. Marshals Service (USMS) awarded a $30,740.28 firm fixed-price purchase order to Cerida Investment Corp., doing business as Answernet Network, for an answering service with a period of performance from Fiscal Year 2023 through Fiscal Year 2027. This contract was not set aside for a specific business category. Answernet Network, a for-profit organization, has previously received similar answering service contracts from the USMS, including a $4,980 purchase order in 2021 and a $4,500...

This is a firm-fixed-price definitive contract awarded by the U.S. Forest Service Research Service Rocky Mountain Research Station (a civilian agency) to TP Communications Inc. (doing business as Apello) for a phone answering service for a field crew. The contract has a period of performance through December 31, 2025 and a ceiling value of $27,865.70. The contract was set aside and awarded to a self-certified small disadvantaged business. There is no information provided about any major...

The U.S. Army's Northeast Region, under the Department of Defense (DOD) - Army - Installation Management Command (IMCOM), awarded a $86,131.45 firm fixed-price Purchase Order to Telephone Answering Service Of Watertown, Inc., a woman-owned small business, for telephone answering services at Fort Drum, New York. The contract does not have a set-aside designation and has an ultimate completion date of February 11, 2024. The contractor primarily provides telephone answering services to the DOD -...