Continuous service improvement support services

Active Awarded Last action

Contract number
HT942523F0178
Awardee
Awarding agency
Obligated
$29,808,041

Award facts

Opportunity
  • HT942523Q0012 Solicitation number
Contract value 80% obligated
$37,364,194.07 Current and potential, with all options
Completion date 76% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Set-aside
Total Small Business
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Falls Church, VA 22042, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00015 -$27,428
Exercise an Option P00014 $660,792
Supplemental Agreement for work within scope P00013 $652,327
Supplemental Agreement for work within scope P00012 $7,340,209
Exercise an Option P00011 $0
Supplemental Agreement for work within scope P00010 -$83,256
Exercise an Option P00009 $1,308,492
Exercise an Option P00008 $6,588,572
Exercise an Option P00007 $0
Supplemental Agreement for work within scope P00006 -$603,500
Funding Only Action P00005 $8,654,581
Other Administrative Action P00004 $0
Exercise an Option P00003 $905,249
Exercise an Option P00002 $0
Exercise an Option P00001 · Continuous service improvement support services - exercise optional clin 0003 - VA training support $1,426,539
Original award $2,985,464
Show all 16

About this award

The Defense Health Agency issued a delivery order to Ellumen, Inc. on June 1, 2023, with a ceiling value of $37.36 million for continuous service improvement support services through November 30, 2027. The order is firm fixed price and carries a Total Small Business set-aside.

Place of performance is Falls Church, VA. Ellumen is a small business prime contractor based in Silver Spring, Maryland. Subcontractors include Integration Resolve, Inc. for Logicole system architecture and quality assurance, and RB Continuum, Inc., an SDVOSB, for technical writing and product support.

Service Contract Inventory data reflects actual government-invoiced figures across three fiscal years. FY2023 showed $2.9 million invoiced across 9.2 FTEs and 19,178 contractor hours at a blended rate of $149.25 per hour. FY2024 invoiced $2.3 million across 37.5 FTEs and 77,959 contractor hours at $28.87 per hour. FY2025, the most recent reported year, invoiced $11.5 million across 34.9 FTEs and 72,608 contractor hours at $158.46 per hour. Derived hourly rates show an upward trend. In FY2025, 44 percent of contractor hours were subcontracted out across three named subcontractors.

Quick answers

Who was awarded contract HT942523F0178?

HT942523F0178 was awarded to Ellumen, Inc. by Defense Health Agency (Department of Defense) on June 1, 2023.

How much is contract HT942523F0178 worth?

The government has obligated $29,808,041 on HT942523F0178. Its current value, with exercised options, is $37,364,194.

Is contract HT942523F0178 an order under another contract?

Yes. HT942523F0178 is a delivery order under GS35F0486U, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract HT942523F0178 competed?

The extent of competition for HT942523F0178 was full and open competition. The government received 2 offers. It was set aside: Total Small Business.

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