Delivery Order GS35F0215N-INF973108X002

This is a firm fixed-price purchase order contract awarded by the Defense Health Agency, an agency of the Department of Defense, to Global Computer Products Inc. for customer service representative services. The contract has a ceiling value of $4,650,436.03 and a completion date of April 11, 2017. The contract was awarded on a sole-source basis under the 8(a) program, which is a set-aside for small disadvantaged businesses. Global Computer Products Inc. is a minority-owned, self-certified...

Ecoservices LLC has been awarded a firm fixed price blanket purchase agreement (BPA) call contract by the Air Force Air Mobility Command to provide technical representative miscellaneous services. With a potential value of $4,000, the contract has no set-aside designation and runs through September 30, 2022. Performance will take place at an address in Dover, Delaware. The Air Mobility Command supports global air mobility for the Air Force, including airlift and air refueling operations, so...

This federal contract award provides for the procurement of customer service consulting services from Customer Care Measurement & Consulting, L.L.C., a self-certified small disadvantaged business. The $9,700.00 firm fixed price purchase order was issued by the U.S. Customs and Border Protection (CBP), a civilian federal agency, and has a period of performance through September 30, 2018. The contract does not have a set-aside designation. As the contract is a purchase order rather than a...

This is a firm-fixed-price contract awarded by the Defense Human Resources Activity, a defense agency, to Inspiritec Inc., a non-profit organization and AbilityOne agency, to provide customer contact center services. The contract has a ceiling value of $363,034,158.91 and runs through May 31, 2026. Inspiritec specializes in call center, customer service, and enterprise service desk support for federal agencies. The contract does not have a set-aside designation. In addition to this award,...

This is a federal contract awarded by the Office of the Chief Financial Officer, a civilian agency, to TDB Communications Inc., a Service-Disabled Veteran-Owned Small Business, Minority-Owned Business, and 8(a) Program Participant. The contract, valued at $91,590.60, is for National Call Center Support Services under the General Services Administration's Temporary Administrative and Professional Staffing (TAPS) schedule. The contract is a Firm Fixed Price Delivery Order with a completion date of...

The Department of the Air Force Air Mobility Command awarded a firm fixed price blanket purchase agreement call contract valued at seventeen thousand eight hundred thirty-four dollars and twenty cents ($17,834.20) to X Cell Management Inc. for technical representative miscellaneous services. Performance will take place in Dover, Delaware through September 30th, 2022. X Cell Management Inc. is a HUBZone certified small business and will serve as the prime contractor. No subcontractors or...

This is a delivery order under the Diversity Compliance Support Services Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded by the Consumer Financial Protection Bureau (CFPB), a civilian federal agency. The award, valued at $92,162.00, is for Statistical Support Services. The prime contractor is CRA International, Inc., doing business as Charles River Associates, a global consulting firm that provides expert witness services, litigation support, economic analysis, and advisory...

This is a delivery order awarded by the Consumer Financial Protection Bureau (CFPB) to CRA International, Inc. under the Diversity Compliance Support Services contract vehicle. The $465,570.53 task order is for a personnel practice review, with a period of performance ending on September 30, 2016. CRA International, a global consulting firm, has been providing expert witness, litigation support, economic analysis, and advisory services to multiple federal civilian agencies. This delivery order...

Pioneer Customer Experience, LLC was awarded a delivery order valued at $635,096.26 by the Bureau of Labor Statistics (BLS) to provide survey non-response follow-up and customer service support activities. The contract, issued on September 27, 2024, with an ultimate completion date of February 13, 2025, operates under the contractor's existing General Services Administration (GSA) Multiple Award Schedule (MAS) contract (47QTCA20D00ER). The work will be performed in Washington, DC, and requires...

The Consumer Financial Protection Bureau (CFPB) awarded a delivery order modification to Senture LLC, a foreign-owned HUBZone joint venture and subsidiary of Teleperformance, for continued management of the Consumer Resource Center (CRC). This contract modification de-scopes and restructures Option Period 4, adds Option Period 5, and exercises and funds Option Period 4, with a total ceiling value of $58.9M and an ultimate completion date of May 23, 2027. The work will be performed in Marydell,...