Enterprise contact center (ECC) contractor support services

Ended Awarded Last action

Contract number
DOC44PAPT1711001
Awardee
Awarding agency
Obligated
$5,526,107

Award facts

Opportunity
  • 284P1751524 Solicitation number
Contract value 100% obligated
$5,526,106.67 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
8(a) Sole Source
Competition
Full and Open Competition after exclusion of sources · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Upper Marlboro, MD 20772, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P24018 · Deobligation - DOC44PAPT1711001 -$0
Definitize Change Order P21017 $74,377
Change Order P21016 · ECC o & m support $89,433
Change Order P21015 $201,719
Change Order P20014 $92,000
Change Order P20013 $229,826
Funding Only Action P20012 $110,000
Funding Only Action P20011 $177,000
Supplemental Agreement for work within scope P20010 $174,670
Change Order P20009 $613,363
Funding Only Action P20008 $109,529
Change Order P20007 $131,435
Funding Only Action P19006 $88,760
Funding Only Action P19005 $100,537
Exercise an Option P19004 $1,171,646
Exercise an Option P18003 $1,080,183
Additional Work (new agreement, FAR part 6 applies) 2 $96,634
Supplemental Agreement for work within scope 1 $0
Original award $984,994
Show all 19

About this award

The U.S. Patent and Trademark Office (USPTO), a civilian agency, awarded a $5,526,106.67 firm fixed price delivery order to The Net.america Corporation, a woman-owned small business, under the 8(a) STARS II government-wide acquisition contract vehicle. The contract is for Enterprise Contact Center (ECC) contractor support services. The 8(a) STARS II contract vehicle is specifically designed to provide information technology services to federal agencies through small, disadvantaged businesses certified in the SBA's 8(a) program. The Net.america Corporation has previously supported other federal agencies like the Environmental Protection Agency, Federal Emergency Management Agency, and Department of Labor through various contract vehicles.

Quick answers

Who was awarded contract DOC44PAPT1711001?

DOC44PAPT1711001 was awarded to The Net.america Corporation by US Patent and Trademark Office (Department of Commerce) on October 24, 2016.

How much is contract DOC44PAPT1711001 worth?

The government has obligated $5,526,107 on DOC44PAPT1711001.

Is contract DOC44PAPT1711001 an order under another contract?

Yes. DOC44PAPT1711001 is a delivery order under GS06F0862Z, a government wide acquisition contract (GWAC), on 8a Streamlined Technology Acquisition Resources for Services (8a STARS II).

Was contract DOC44PAPT1711001 competed?

The extent of competition for DOC44PAPT1711001 was full and open competition after exclusion of sources. The government received 1 offer. It was set aside: 8(a) Sole Source.

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