National finance center contact center help desk agents

Ended Awarded Last action

Contract number
12314421F0267
Awardee
Awarding agency
Obligated
$542,291

Award facts

Contract value 100% obligated
$542,290.66 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Funding agency
Office of the Chief Financial Officer Department of Agriculture
Set-aside
No set-aside
Competition
Full and Open Competition after exclusion of sources · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
New Orleans, LA 70129, USA
Legislative mandates
  • Clinger-Cohen Act FAR part 39
  • Other statutory authority

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00004 · MOD P00004 - the purpose of this bilateral modification is add documentation specialists. $182,870
Funding Only Action P00003 · MOD P00003 - the purpose of this administrative modification is to change the funding appropriation data. $359,421
Funding Only Action P00002 · MOD P00002 - the purpose of this administrative modification is to change the funding appropriation data. -$359,421
Other Administrative Action P00001 · MOD P00001 - the purpose of this administrative modification is to change the funding appropriation data. $0
Original award $359,421

About this award

The U.S. Department of Agriculture's Office of the Chief Financial Officer awarded a $542,290 firm fixed price delivery order against the 8a STARS II government-wide acquisition contract to Global Commerce And Services, LLC. The delivery order is to provide National Finance Center contact center help desk agents from May 17, 2021 through May 16, 2022 in New Orleans, Louisiana. 8a STARS II is an unrestricted multiple award contract administered by the General Services Administration to provide streamlined access to information technology services for federal agencies. This delivery order will support the USDA's contact center operations through help desk support services out of a single location. No major subcontractors or set aside designations were indicated.

Quick answers

Who was awarded contract 12314421F0267?

12314421F0267 was awarded to Global Commerce And Services, LLC by Office of Procurement and Property Management (Department of Agriculture) on May 17, 2021.

How much is contract 12314421F0267 worth?

The government has obligated $542,291 on 12314421F0267.

Which agency awarded contract 12314421F0267?

Office of Procurement and Property Management (Department of Agriculture) awarded 12314421F0267, with funding from Office of the Chief Financial Officer (Department of Agriculture).

Is contract 12314421F0267 an order under another contract?

Yes. 12314421F0267 is a delivery order under GS06F0840Z, a government wide acquisition contract (GWAC), on 8a Streamlined Technology Acquisition Resources for Services (8a STARS II).

Was contract 12314421F0267 competed?

The extent of competition for 12314421F0267 was full and open competition after exclusion of sources. The government received 1 offer.

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