Temporary help telephone operators

Ended Awarded Last action

Contract number
36C24420F0163
Awardee
Awarding agency
Obligated
$2,239,155

Award facts

Opportunity
Contract value 94% obligated
  • $2,239,154.81 Current, with exercised options
  • $2,383,477.70 Potential, with all options
Completion date 100% complete
Current and potential, with all options
NAICS code
561320 Temporary Help Services
Set-aside
No set-aside
Competition
Full and Open Competition after exclusion of sources · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Philadelphia, PA 19104, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00016 · Exercise 6 month option - temporary telephone operator services deob -$23,725
Other Administrative Action P00015 -$34,430
Exercise an Option P00014 · Exercise 6 month option - temporary telephone operator services $274,853
Funding Only Action P00013 -$84,311
Exercise an Option P00012 · Exercise option year 4 - temporary telephone operator services $549,703
Funding Only Action P00011 · Exercise option year 2 - temporary telephone operator services -$102,613
Exercise an Option P00010 $533,412
Funding Only Action P00009 · DE-obligation of excess funds associated with OY1 (P00005) -$54,351
Supplemental Agreement for work within scope P00007 · Vaccine mandate - temporary telephone operator services $0
Exercise an Option P00008 · Exercise option year 2 - temporary telephone operator services $518,253
Funding Only Action P00006 · DE obligate funds base year telephone operators -$142,194
Exercise an Option P00005 $503,153
Exercise an Option P00004 $57,904
Other Administrative Action P00003 $0
Other Administrative Action P00002 $161,211
Funding Only Action P00001 -$117,320
Original award $199,610
Show all 17

About this award

The Department of Veterans Affairs, Veterans Integrated Service Network 4, awarded a delivery order to Calloway & Associates, Inc. (Global Management Services Division) for temporary telephone operator services in Philadelphia, Pennsylvania. The contract, valued at $2.38 million with a firm fixed price structure, represents the exercise of a six-month option and is scheduled for completion by June 30, 2025. This delivery order was issued under the Temporary Administrative and Professional Staffing (TAPS) Multiple Award Schedule contract vehicle, which provides federal agencies access to temporary staffing and professional support services. No small business set-aside designation was applied to this award.

Calloway & Associates is a Raleigh, North Carolina-based professional services and staffing firm specializing in administrative and technical support for federal agencies. The company, registered as a minority-owned, woman-owned, and service-disabled veteran-owned small business, has an extensive track record delivering staffing solutions to the Department of Veterans Affairs, Department of Defense, and other civilian agencies. This contract award aligns with the company's core competencies in temporary administrative staffing and supports VISN 4's operational requirements for telecommunications support at its Philadelphia location.

Quick answers

Who was awarded contract 36C24420F0163?

36C24420F0163 was awarded to Calloway & Associates, Inc. by Veterans Integrated Service Network 4 (Veterans Health Administration) on December 31, 2019.

How much is contract 36C24420F0163 worth?

The government has obligated $2,239,155 on 36C24420F0163. Its potential value, with all options, is $2,383,478.

Is contract 36C24420F0163 an order under another contract?

Yes. 36C24420F0163 is a delivery order under GS02F167AA, a federal supply schedule, on Temporary Administrative and Professional Staffing (TAPS).

Was contract 36C24420F0163 competed?

The extent of competition for 36C24420F0163 was full and open competition after exclusion of sources. The government received 2 offers.

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