Base year for one full-time equivalent (FTE) lead customer service agent & five FTE customer service agents

Ended Awarded Last action

Contract number
FA480016F0001
Awardee
Awarding agency
Obligated
$1,035,905

Award facts

Opportunity
Contract value 100% obligated
$1,035,904.80 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
NAICS code
561320 Temporary Help Services
Set-aside
No set-aside
Competition
Full and Open Competition after exclusion of sources · 8 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Langley AFB, VA 23665, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00007 · DE-obligate funding -$11,185
Supplemental Agreement for work within scope P00006 · Extend term of contract 31 days $23,041
Exercise an Option P00005 · Exercise option year 3, 1 lead customer SVS agent, 5 regular customer SVS agents. $263,328
Other Administrative Action P00004 · Customer service agents contract- update FSC code and NAICS code modification. $0
Exercise an Option P00003 · 5/1 FTE customer service agents/ lead option year 2 $258,163
Funding Only Action P00002 · Wage adjustment for 5 customer service agents $1,264
Exercise an Option P00001 · 6 FTE customer service agents option year 1 w/ POP of 1 december 2016 - 30 november 2017. $253,114
Original award $248,179

About this award

This is a firm fixed-price delivery order contract awarded by the Air Combat Command, a defense agency, to Ticknor, Cammy C, a woman-owned small business operating as a sole proprietorship under the division name Computer Cite. The contract is for the base year of a requirement for one full-time equivalent (FTE) lead customer service agent and five FTE customer service agents, with a total ceiling value of $1,035,904.80. The contract was awarded under the Temporary Administrative and Professional Staffing (TAPS) GSA Schedule and does not have a set-aside designation. Ticknor, Cammy C has received multiple prior federal contract awards, including for administrative support, IT, and other professional services, indicating their experience in providing these types of services to government clients.

Quick answers

Who was awarded contract FA480016F0001?

FA480016F0001 was awarded to Ticknor, Cammy C by Air Combat Command (Air Force) on December 1, 2015.

How much is contract FA480016F0001 worth?

The government has obligated $1,035,905 on FA480016F0001.

Is contract FA480016F0001 an order under another contract?

Yes. FA480016F0001 is a delivery order under GS02F004BA, a federal supply schedule, on Temporary Administrative and Professional Staffing (TAPS).

Was contract FA480016F0001 competed?

The extent of competition for FA480016F0001 was full and open competition after exclusion of sources. The government received 8 offers.

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