Cdcinfo contact center services

Ended Awarded Last action

Contract number
47QFSA18F0008
Awardee
Awarding agency
Obligated
$65,725,770

Award facts

Opportunity
  • ID04170096 Solicitation number
Contract value 92% obligated
  • $69,307,664.25 Current, with exercised options
  • $71,485,229.46 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Funding agency
CDC Pittsburgh Centers for Disease Control and Prevention, Department of Health and Human Services
NAICS code
519190 All Other Information Services
Set-aside
No set-aside
Competition
Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Atlanta, GA 30329, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00026 -$381,235
Funding Only Action P00025 $383,065
Funding Only Action P00024 $456,073
Other Administrative Action P00023 · Migrated ID04170096 cdcinfo contact center services $0
Other Administrative Action P00022 $0
Other Administrative Action P00021 -$456,073
Funding Only Action P00020 $483,270
Exercise an Option P00019 $4,980,087
Funding Only Action P00018 · Migrated ID04170096 cdcinfo contact center services -$2,167,364
Funding Only Action P00017 $15,782,680
Funding Only Action P00016 $16,408,785
Exercise an Option P00015 $6,340,358
Funding Only Action P00014 $3,260,756
Funding Only Action P00013 $5,298,030
Other Administrative Action P00012 $0
Supplemental Agreement for work within scope P00011 $0
Funding Only Action P00010 $125,738
Exercise an Option P00009 $5,667,293
Funding Only Action P00008 $2,335,960
Funding Only Action P00007 $0
Funding Only Action P00006 $280,840
Funding Only Action P00005 $280,840
Exercise an Option P00004 $2,943,992
Other Administrative Action P00003 $75,211
Other Administrative Action P00002 $0
Other Administrative Action P00001 $0
Original award $3,627,464
Show all 27

About this award

Written by GovTribe AI ·

This is a delivery order awarded by the Department of Health and Human Services Centers for Disease Control and Prevention to Maximus Federal Services, Inc., a subsidiary of Maximus Inc., a for-profit provider of business process services to government health and human services agencies. The $71,485,229.46 Firm Fixed Price contract is for CDCINFO Contact Center Services, which includes operating a contact center to provide the public with information related to CDC programs and services. The award is not designated as a set-aside and is issued under the USA Contact Multichannel Contact Center Services master contract vehicle. Maximus Federal Services has a history of providing contact center operations, case management, and administrative support services for federal agencies including the IRS, CMS, VA, and FEMA.

Quick answers

Who was awarded contract 47QFSA18F0008?

47QFSA18F0008 was awarded to Maximus Federal Services, Inc. by Assisted Acquisition Services Region 4 (Assisted Acquisition Services) on December 1, 2017.

How much is contract 47QFSA18F0008 worth?

The government has obligated $65,725,770 on 47QFSA18F0008. Its current value, with exercised options, is $69,307,664. Its potential value, with all options, is $71,485,229.

Which agency awarded contract 47QFSA18F0008?

Assisted Acquisition Services Region 4 (Assisted Acquisition Services) awarded 47QFSA18F0008, with funding from CDC Pittsburgh (Centers for Disease Control and Prevention).

Is contract 47QFSA18F0008 an order under another contract?

Yes. 47QFSA18F0008 is a delivery order under GS00V08PDD0068, an indefinite delivery contract, on USA Contact Multichannel Contact Center Services.

Was contract 47QFSA18F0008 competed?

The extent of competition for 47QFSA18F0008 was full and open competition. The government received 4 offers.

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