Develop a tier II policy help desk system and provide operational services to support the full cycle of help desk tickets received from qualified health plan (QHP) issuers, stand alone dental plan…
Ended Awarded Last action
- Contract number
- 75FCMC25FJ024
- Awardee
-
LMI Consulting, LLC UEI QVEKLLJUGHJ7
- Awarding agency
-
Centers for Medicare and Medicaid Services
Department of Health and Human Services
- Obligated
- $2,368,819
Award facts
- Contract value 99% obligated
-
- $2,368,818.59 Current, with exercised options
- $2,390,789.15 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Time and Materials
- Place of performance
- West McLean, VA 22102, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $451,682 | |
| Other Administrative Action | -$34,035 | |
| Other Administrative Action | $0 | |
| Original award | $1,951,171 |
About this award
The Centers for Medicare and Medicaid Services (CMS) awarded a delivery order to LMI Consulting, LLC for $2.39 million to develop and operate a Tier II Policy Help Desk System supporting the full lifecycle of help desk tickets from Qualified Health Plan (QHP) issuers, Stand Alone Dental Plan (SADP) issuers, state agencies, and other stakeholders. The contract, awarded February 9, 2025, with completion targeted for May 8, 2026, operates under a Time and Materials pricing structure and is issued through the Multiple Award Schedule (MAS) vehicle. No small business set-aside was utilized in this competitive award. Performance will be conducted in West McLean, Virginia.
LMI Consulting, a management consulting firm headquartered in Tysons, Virginia, brings substantial federal contracting experience to support CMS operations. The company maintains multiple large Indefinite Delivery Vehicles including the OASIS+ Unrestricted Multiple Agency Contract and holds prior experience with CMS through various federal contract vehicles. As a non-small business contractor competing in open federal procurements, LMI leverages its expertise in program management, technical support, and process improvement to deliver complex government services across civilian and defense agencies. The help desk system development and operational support will contribute to CMS's administration of health insurance marketplace operations and plan issuer coordination.
Description
Develop a tier II policy help desk system and provide operational services to support the full cycle of help desk tickets received from qualified health plan (QHP) issuers, stand alone dental plan (SADP) issuers, state agencies and other stakeholders
Quick answers
Who was awarded contract 75FCMC25FJ024?
75FCMC25FJ024 was awarded to LMI Consulting, LLC by Centers for Medicare and Medicaid Services (Department of Health and Human Services) on February 9, 2025.
How much is contract 75FCMC25FJ024 worth?
The government has obligated $2,368,819 on 75FCMC25FJ024. Its potential value, with all options, is $2,390,789.
Is contract 75FCMC25FJ024 an order under another contract?
Yes. 75FCMC25FJ024 is a delivery order under GS00F041GA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 75FCMC25FJ024 competed?
The extent of competition for 75FCMC25FJ024 was full and open competition. The government received 1 offer.
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