Air force automated call distribution (ACD) and cisco unified contract center express software subscription.

Ended Awarded Last action

Contract number
FA821816F0104
Awardee
Awarding agency
Obligated
$1,246,711

Award facts

Contract value 100% obligated
$1,246,710.96 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Air Force Space Command Air Force, Department of Defense
NAICS code
517110 Wired Telecommunications Carriers
PSC
5805 Telephone And Telegraph Equipment
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Westwood, MA 02090, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

This federal contract award, with an ID of FA873215D0038|FA821816F0104, was issued by the U.S. Air Force Space Command (AFSPC) to the prime contractor General Dynamics Information Technology, Inc. The contract, which does not have a set-aside designation, is for an Air Force Automated Call Distribution (ACD) and Cisco Unified Contact Center Express software subscription. The total ceiling value of the contract is $1,246,710.96. General Dynamics Information Technology has subcontracted a portion of the work to T-Metrics Inc., a small business manufacturer and IT/telecommunications service provider, for the software subscription services. This contract is a delivery order under the larger Network-Centric Solutions II (NETCENTS II) Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle, which provides IT infrastructure and services to the Department of Defense.

Quick answers

Who was awarded contract FA821816F0104?

FA821816F0104 was awarded to General Dynamics Information Technology, Inc. by AFLCMC Hill AFB (Lifecycle Management Center) on September 30, 2016.

How much is contract FA821816F0104 worth?

The government has obligated $1,246,711 on FA821816F0104.

Which agency awarded contract FA821816F0104?

AFLCMC Hill AFB (Lifecycle Management Center) awarded FA821816F0104, with funding from Air Force Space Command (Air Force).

Is contract FA821816F0104 an order under another contract?

Yes. FA821816F0104 is a delivery order under FA873215D0038, an indefinite delivery contract, on Network-Centric Solutions II (NETCENTS II).

Was contract FA821816F0104 competed?

The extent of competition for FA821816F0104 was full and open competition. The government received 1 offer.

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