Delivery Order FA860106D0007-0009

This is a $59,134.44 firm-fixed-price purchase order contract awarded by the Mission and Installation Contracting Command (MICC), Joint Base Lewis-McChord, to Pro Call Center Inc., a Minority Owned, Economically Disadvantaged Women Small Owned Business. The contract is for an after-hours answering service package, including answering service and additional local phone calls, for the Department of Public Works (DPW) over a 5-year period from August 2023 to April 2028. The contract is a total...

This is a $2,724,717.71 firm fixed-price contract awarded by the U.S. Department of Labor's Office of the Assistant Secretary for Administration and Management to New Orleans Teleport, Inc.'s Calls Plus division, a minority-owned and woman-owned small business. The contract is to acquire safety net hotline services. There is no set-aside designation for this contract. Based on New Orleans Teleport's experience providing after-hours call services to other federal agencies, this contract will...

The Department of the Army Criminal Investigation Command awarded a firm-fixed price purchase order contract to Callyo 2009 Corp, a for-profit technology company, to procure a Callyo Basic System for a one-year base period with three 12-month option periods. The total potential value of the contract is $112,306.20. The contract does not have a set-aside designation. The contract scope includes providing the Callyo overall software system, 150 Callyo phone lines, 100,000 Callyo credits, and...

This is a firm fixed-price purchase order contract awarded by the U.S. Department of State's Bureau of European and Eurasian Affairs to Equans Zuid-Nederland B.V., a subsidiary of Engie Services Zuid B.V. The contract, valued at $13,625.40, is for call center services in support of diplomatic facilities and programs in the Europe and Eurasia region. The contract does not have a set-aside designation. Equans Zuid-Nederland B.V. is an experienced provider of facilities operations, maintenance, and...

The Department of Veterans Affairs, Veterans Integrated Service Network 4, awarded a delivery order to Calloway & Associates, Inc. (Global Management Services Division) for temporary telephone operator services in Philadelphia, Pennsylvania. The contract, valued at $2.38 million with a firm fixed price structure, represents the exercise of a six-month option and is scheduled for completion by June 30, 2025. This delivery order was issued under the Temporary Administrative and Professional...

The Department of Justice Drug Enforcement Administration awarded a $6,150 firm fixed price purchase order to Callyo 2009 Corp for call renewal services. Under this contract, Callyo 2009 Corp will provide continued call center support services to assist DEA programs through July 2024. The single award was made against an unidentified governmentwide acquisition contract vehicle. Performance will take place in St. Petersburg, Florida, with no subcontractors or set aside designations indicated....

This federal contract award was made by the U.S. Marine Corps to Advanced Computer Concepts, Inc. (ACC), a woman-owned small business, under the Solutions for Enterprise Wide Procurement V (SEWP V) government-wide acquisition contract (GWAC). The contract is for the delivery of CORTELCO 1210 basic single line phones, with a firm fixed price ceiling value of $90,816.03 and a performance period ending on November 12, 2021. The contract is designated as a total small business set-aside. ACC has a...

This is a Blanket Purchase Agreement (BPA) call order awarded by the Federal Emergency Management Agency (FEMA) to Voicecast Systems Inc., doing business as Intouch Connections, a small business telecommunications company based in Chicago, Illinois. The $41,976 contract is for hosted autodialer services to support messages for the DR4828FL incomplete registration campaign. The services include SMS, MMS, voice, and email notification capabilities to assist with FEMA's emergency response and...

On March 16, 2011, the Employment Standards Administration awarded a $51,857.50 firm fixed-price purchase order to Call One, Inc. for the procurement of Polycom phones and additional Polycom phones. The contract was designated as a Total Small Business set-aside and issued to Call One's Government Sales Department. The place of performance was Washington, DC 20210, with an ultimate completion date of April 18, 2011. Call One, Inc., a woman-owned small business based in Cape Canaveral, Florida,...

<p>This is a firm fixed-price purchase order contract awarded by the Department of the Interior's U.S. Geological Survey Office of Acquisitions and Grants to Contact One Call Center, Inc., a woman-owned small business, for after-hours answering services. The contract has a potential value of $30,380.00 and a completion date of July 1, 2013. The place of performance is Tucson, Arizona. No set-aside designation was used for this contract award.</p>