FDA digital customer experience (CX) management platform (DCXMP)

Ended Awarded Last action

Contract number
75F40124F19001
Awardee
Awarding agency
Obligated
$332,066

Award facts

Contract value 21% obligated
  • $332,065.73 Current, with exercised options
  • $1,592,228.81 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Food and Drug Administration Department of Health and Human Services
Set-aside
8(a) Sole Source
Competition
Not Available for Competition Only One Source
Pricing
Firm Fixed Price
Place of performance
Anchorage, AK 99515, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Terminate for Convenience P00001 · EOI::defend the spend::EOI termination for convenience agreement $0
Original award $332,066

About this award

The Food and Drug Administration issued a $1.59 million delivery order to Katmai Management Services LLC, an SBA 8(a)-certified Alaskan Native Corporation-owned small business, on July 29, 2024, for a Digital Customer Experience Management Platform under an 8(a) sole source set-aside.

The order carries a firm fixed-price structure and an ultimate completion date of July 31, 2029. Place of performance is Anchorage, AK. The contract calls for development and delivery of a customer experience management platform supporting FDA's digital engagement operations.

Service Contract Inventory reporting shows $330 thousand invoiced in FY2024 across 17 contractor hours (0.0 FTEs), yielding a derived government-paid rate of $19,388.44 per hour. FY2025 invoicing totaled $1 thousand. Katmai self-performed all reported hours with no subcontractor engagement in FY2025.

Quick answers

Who was awarded contract 75F40124F19001?

75F40124F19001 was awarded to Katmai Management Services LLC by Assistant Secretary for Financial Resources (Department of Health and Human Services) on July 29, 2024.

How much is contract 75F40124F19001 worth?

The government has obligated $332,066 on 75F40124F19001. Its potential value, with all options, is $1,592,229.

Which agency awarded contract 75F40124F19001?

Assistant Secretary for Financial Resources (Department of Health and Human Services) awarded 75F40124F19001, with funding from Food and Drug Administration (Department of Health and Human Services).

Is contract 75F40124F19001 an order under another contract?

Yes. 75F40124F19001 is a delivery order under 75P00123D00007, an indefinite delivery contract.

Was contract 75F40124F19001 competed?

The extent of competition for 75F40124F19001 was not available for competition. It was set aside: 8(a) Sole Source.

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