Account management services (AMS) operations & maintenance (o & m) support
Active Awarded Last action
- Contract number
- 2032H523F00165
- Awardee
-
Citizant, Inc. UEI RWRHRL4YEUJ7
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $9,018,251
Award facts
- Contract value 76% obligated
-
- $9,150,748.89 Current, with exercised options
- $11,834,283.81 Potential, with all options
- Completion date 71% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 541512 Computer Systems Design Services
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 5 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Lanham, MD 20706, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$132,497 | |
| Exercise an Option | $2,079,433 | |
| Terminate for Convenience | -$147,821 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $2,603,607 | |
| Change Order | -$556,209 | |
| Additional Work (new agreement, FAR part 6 applies) | $130,914 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $2,338,636 | |
| Additional Work (new agreement, FAR part 6 applies) | $100,497 | |
| Exercise an Option | $210,722 | |
| Exercise an Option | $1,437,233 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $953,737 |
Show all 16
About this award
The Internal Revenue Service issued a delivery order to Citizant, Inc., a women-owned small business, on April 12, 2023, under the Chief Information Officer – Solutions and Partners 3, Small Business (CIO-SP3 SB) GWAC for Account Management Services operations and maintenance support, with a ceiling value of $11.8 million and ultimate completion date of April 11, 2028.
The order is set aside for total small business. Place of performance is Lanham, Maryland. Accenture Federal Services LLC provides subcontract support for AMS technical team development, configuration management, and surge efforts.
Service Contract Inventory data reflects actual government-invoiced labor across three fiscal years: FY2023 recorded $606 thousand invoiced with 2.2 FTEs and 4,542 contractor hours; FY2024 showed $2.4 million invoiced with 9.6 FTEs and 20,028 contractor hours; FY2025 recorded $2.4 million invoiced with 12.2 FTEs and 25,357 contractor hours. Derived government-paid hourly rates declined from $133.44 per hour in FY2023 to $95.06 per hour in FY2025, reflecting a blended prime-plus-subcontractor figure. In FY2025, approximately 29 percent of contractor hours were subcontracted.
Subawards
| Subcontractor | Amount | Awarded |
|---|---|---|
| Accenture Federal Services LLC | $238,160 |
Quick answers
Who was awarded contract 2032H523F00165?
2032H523F00165 was awarded to Citizant, Inc. by Internal Revenue Service (Department of the Treasury) on April 12, 2023.
How much is contract 2032H523F00165 worth?
The government has obligated $9,018,251 on 2032H523F00165. Its current value, with exercised options, is $9,150,749. Its potential value, with all options, is $11,834,284.
Is contract 2032H523F00165 an order under another contract?
Yes. 2032H523F00165 is a delivery order under 75N98120D00190, a government wide acquisition contract (GWAC), on Chief Information Officer - Solutions and Partners 3, Small Business (CIO-SP3 SB).
Was contract 2032H523F00165 competed?
The extent of competition for 2032H523F00165 was full and open competition after exclusion of sources. The government received 5 offers. It was set aside: Total Small Business.
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