New swift task order for ICE call center as a service (ccaas)
Active Awarded Last action
- Contract number
- 70CTD026FR0000020
- Awardee
-
ICF Incorporated, L.L.C. UEI QHBLBNKKV4U3
- Awarding agency
-
Immigration and Customs Enforcement
Department of Homeland Security
- Obligated
- $7,046,187
Award facts
- Opportunity
-
- 70CTD026R00000005 Solicitation number
- Contract value 41% obligated
-
- $7,046,187.39 Current, with exercised options
- $17,317,089.42 Potential, with all options
- Completion date 4% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Time and Materials
- Place of performance
- Reston, VA 20190, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
About this award
The Immigration and Customs Enforcement issued a delivery order to ICF Incorporated, L.L.C. on August 5, 2026, under the Scalable Ways to Implement Flexible Tasks (SWIFT) IDIQ for call center as a service (CCaaS) support, with a ceiling value of $17.3 million and ultimate completion date of August 4, 2031.
Place of performance is Reston, VA. The order is priced on a time and materials basis and carries no set-aside.
Quick answers
Who was awarded contract 70CTD026FR0000020?
70CTD026FR0000020 was awarded to ICF Incorporated, L.L.C. by Immigration and Customs Enforcement (Department of Homeland Security) on August 5, 2026.
How much is contract 70CTD026FR0000020 worth?
The government has obligated $7,046,187 on 70CTD026FR0000020. Its potential value, with all options, is $17,317,089.
Is contract 70CTD026FR0000020 an order under another contract?
Yes. 70CTD026FR0000020 is a delivery order under 70CTD022D00000012, an indefinite delivery contract, on Scalable Ways to Implement Flexible Tasks (SWIFT).
Was contract 70CTD026FR0000020 competed?
The extent of competition for 70CTD026FR0000020 was full and open competition. The government received 2 offers.
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