38889 ironcare 24X7 client service center phone support, 8X5XNEXTBUSINESSDAY replacement of failed hardware, software updates, and upgrades

Ended Awarded

Contract number
697DCK21F00875
Awardee
Awarding agency
Obligated
$500,000

Award facts

Contract value 100% obligated
$500,000.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Headquarters Federal Aviation Administration, Department of Transportation
NAICS code
517911 Telecommunications Resellers
PSC
7E20 IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW)
Set-aside
No set-aside
Competition
Full and Open Competition after exclusion of sources Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20591, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

The Department of Transportation Federal Aviation Administration awarded a $500,000 firm fixed price delivery order to Iron Bow Technologies, LLC. The order is for round-the-clock client service center phone support, as well as next business day replacement of failed hardware, software updates, and upgrades. These services will support the FAA's mission and be performed in Washington, D.C. over an 11-month period concluding on March 31, 2022. No subcontractors or set-aside designations were identified. The award provides ongoing technical support for FAA programs through Iron Bow's 24/7 service and rapid replacement of broken equipment.

Quick answers

Who was awarded contract 697DCK21F00875?

697DCK21F00875 was awarded to Iron Bow Technologies, LLC by Southwestern Region (Federal Aviation Administration) on April 21, 2021.

How much is contract 697DCK21F00875 worth?

The government has obligated $500,000 on 697DCK21F00875.

Which agency awarded contract 697DCK21F00875?

Southwestern Region (Federal Aviation Administration) awarded 697DCK21F00875, with funding from Headquarters (Federal Aviation Administration).

Is contract 697DCK21F00875 an order under another contract?

Yes. 697DCK21F00875 is a delivery order under 692M1518D00004, an indefinite delivery contract.

Was contract 697DCK21F00875 competed?

The extent of competition for 697DCK21F00875 was full and open competition after exclusion of sources.

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