Ocio service desk, advanced problem resolution, uspto contact center award

Active Awarded Last action

Contract number
1333BJ26F00005001
Awardee
Awarding agency
Obligated
$10,581,260

Award facts

Opportunity
  • 1333BJ26Q00000001 Solicitation number
Contract value 17% obligated
  • $10,581,260.01 Current, with exercised options
  • $63,419,095.54 Potential, with all options
Completion date 4% complete
  • Current, with exercised options
  • Potential, with all options
NAICS code
541512 Computer Systems Design Services
PSC
DA01 It And Telecom - Business Application/Application Development Support Services (Labor)
Set-aside
Service-Disabled Veteran-Owned Small Business
Competition
Full and Open Competition after exclusion of sources · 10 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ashburn, VA 20147, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

The US Patent and Trademark Office issued a delivery order to Strategic Operational Solutions Inc., a service-disabled veteran-owned small business, on August 20, 2026, under the Veterans Technology Services 2 (VETS 2) GWAC for USPTO contact center service desk and advanced problem resolution support, with a ceiling value of $63.4 million and ultimate completion date of February 19, 2032.

VETS 2 is a GSA-administered SDVOSB-set-aside GWAC for IT services, cybersecurity, telecommunications, facilities management, and professional services across all federal agencies. Work is performed at Ashburn, VA. The order is priced firm fixed price and issued under the Service-Disabled Veteran-Owned Small Business set-aside.

Quick answers

Who was awarded contract 1333BJ26F00005001?

1333BJ26F00005001 was awarded to Strategic Operational Solutions Inc. by US Patent and Trademark Office (Department of Commerce) on August 20, 2026.

How much is contract 1333BJ26F00005001 worth?

The government has obligated $10,581,260 on 1333BJ26F00005001. Its potential value, with all options, is $63,419,096.

Is contract 1333BJ26F00005001 an order under another contract?

Yes. 1333BJ26F00005001 is a delivery order under 47QTCH18D0059, a government wide acquisition contract (GWAC), on Veterans Technology Services 2 (VETS 2).

Was contract 1333BJ26F00005001 competed?

The extent of competition for 1333BJ26F00005001 was full and open competition after exclusion of sources. The government received 10 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.

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