New user support covid-19

Ended Awarded Last action

Contract number
2032H521F00920
Awardee
Awarding agency
Obligated
$7,469,313

Award facts

Opportunity
Contract value 99% obligated
  • $7,482,555.98 Current, with exercised options
  • $7,518,063.78 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
Service-Disabled Veteran-Owned Small Business
Competition
Full and Open Competition after exclusion of sources · 4 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Lanham, MD 20706, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00005 · User and network services /enterprise field operations provides deskside services support to approximately 100,000 customers nationwide. MOD 6 is issued to… -$10
Funding Only Action P00004 -$35,498
Funding Only Action P00003 -$13,243
Exercise an Option P00002 · New user support $2,708,476
Other Administrative Action P00001 $0
Original award $4,809,587

About this award

The Internal Revenue Service issued a delivery order to Epsilon Inc., a Service-Disabled Veteran-Owned Small Business, on September 30, 2021, with a ceiling value of $7.52 million under the Veterans Technology Services 2 (VETS 2) GWAC for deskside user support and network services nationwide to approximately 100,000 customers. This delivery order, issued as Modification 6 to de-obligate funds and close out the order, has an ultimate completion date of March 29, 2023.

VETS 2 is a GSA-administered governmentwide GWAC supporting IT services, network operations, and technical support across federal agencies. Place of performance is Lanham, Maryland.

The order carried firm fixed price pricing. Service Contract Inventory data shows actual government invoiced figures of $4.8 million in FY2022 (25.3 FTEs, 52,642 contractor hours at $90.69 per hour blended rate) and $7.5 million in FY2023 (35.4 FTEs, 73,581 contractor hours at $101.51 per hour). Pricing trended upward year-over-year. In FY2023, one subcontractor supplied 5% of contractor hours.

Quick answers

Who was awarded contract 2032H521F00920?

2032H521F00920 was awarded to Epsilon Inc. by Internal Revenue Service (Department of the Treasury) on September 30, 2021.

How much is contract 2032H521F00920 worth?

The government has obligated $7,469,313 on 2032H521F00920. Its current value, with exercised options, is $7,482,556. Its potential value, with all options, is $7,518,064.

Is contract 2032H521F00920 an order under another contract?

Yes. 2032H521F00920 is a delivery order under 47QTCH18D0014, a government wide acquisition contract (GWAC), on Veterans Technology Services 2 (VETS 2).

Was contract 2032H521F00920 competed?

The extent of competition for 2032H521F00920 was full and open competition after exclusion of sources. The government received 4 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.

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