SBA genesys cloud CX licenses and support services

Active Awarded Last action

Contract number
47QACA26F0096
Awardee
Awarding agency
Obligated
$1,669,529

Award facts

Opportunity
  • 47QACA26Q0060 Solicitation number
Contract value 6% obligated
  • $1,770,630.69 Current, with exercised options
  • $27,691,123.76 Potential, with all options
Completion date 12% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Office of Disaster Assistance Small Business Administration
Set-aside
Competitive 8(a)
Competition
Full and Open Competition after exclusion of sources · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20416, USA
Legislative mandates
  • Other statutory authority

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00002 $274,020
Original award $1,395,509

About this award

The Small Business Administration (SBA) awarded a competitive 8(a) set-aside delivery order to 3T-Innovations, LLC for Genesys Cloud CX licenses and support services on March 19, 2026. Valued at approximately $27.4 million with an ultimate completion date of March 18, 2031, this firm fixed-price contract will be performed in Washington, DC and funded through the SBA's Office of Disaster Assistance. The award leverages the GSA's 8(a) STARS III Government-Wide Acquisition Contract (GWAC), a $50 billion multiple-award vehicle established in February 2022 that enables small businesses to compete for and deliver comprehensive information technology services across federal agencies.

3T-Innovations is a Florida-based, minority-owned service-disabled veteran-owned small business (SDVOSB) with active SBA 8(a) Program Participant certification through February 2026. The company brings extensive federal contracting experience since 2011, with a demonstrated portfolio of technology infrastructure, telecommunications, audio-visual, and IT service delivery across the Department of Defense and multiple civilian agencies including the Veterans Affairs, Homeland Security, and Interior departments. The contractor's prior GWAC task orders under 8(a) STARS III totaled over $204,000 and included secure video teleconferencing system replacements and data communications infrastructure at military installations, positioning the company as a capable provider of the critical cloud communications and licensing services required under this award.

Quick answers

Who was awarded contract 47QACA26F0096?

47QACA26F0096 was awarded to 3T-Innovations, LLC by Federal Acquisition Service (General Services Administration) on March 19, 2026.

How much is contract 47QACA26F0096 worth?

The government has obligated $1,669,529 on 47QACA26F0096. Its current value, with exercised options, is $1,770,631. Its potential value, with all options, is $27,691,124.

Which agency awarded contract 47QACA26F0096?

Federal Acquisition Service (General Services Administration) awarded 47QACA26F0096, with funding from Office of Disaster Assistance (Small Business Administration).

Is contract 47QACA26F0096 an order under another contract?

Yes. 47QACA26F0096 is a delivery order under 47QTCB22D0120, a government wide acquisition contract (GWAC), on 8(a) STARS III (STARS III).

Was contract 47QACA26F0096 competed?

The extent of competition for 47QACA26F0096 was full and open competition after exclusion of sources. The government received 2 offers. It was set aside: Competitive 8(a).

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