Delivery Order 47QTCA25D002X-47QPCA26F0014
- Senture LLC, a HUBZone joint venture and subsidiary of Teleperformance, was awarded a delivery order under the General Services Administration's Multiple Award Schedule (MAS) contract on September 30, 2020, to provide contact center support services for the U.S. government. This time and materials contract, issued through the Federal Acquisition Service, carries a ceiling value of approximately $76.4 million and is scheduled for completion by March 28, 2026. The award was not designated as a...
- This is a delivery order contract awarded by the Department of Transportation Federal Motor Carrier Safety Administration (FMCSA) to Senture LLC, a Teleperformance company that provides multichannel contact center and business process outsourcing solutions. The purpose of this contract is to provide a "limited source contract for a logical follow-on" instead of exercising Option Year 4 of the incumbent Senture contract. The contract has a 6-month period of performance from September...
- This is a Firm Fixed Price delivery order contract awarded by the Federal Motor Carrier Safety Administration (FMCSA), a civilian agency, to Senture LLC, a foreign-owned, for-profit organization and self-certified HUBZone joint venture. The contract, valued at $15,185,071.63, is for "Customer Insurance Registration Information Support - 2nd Generation Bridge" services and has an ultimate completion date of December 3, 2026. The contract was awarded on August 4, 2025 and is not set...
- The Department of Education's Office of Federal Student Aid awarded a $25.5 million firm fixed price delivery order to Senture LLC under the agency's Customer Engagement Management System contract vehicle. The task order is for call center services support using the Digital Customer Care platform from January 31, 2020 through July 31, 2021. Senture will provide these services in Washington, D.C. to assist the Department of Student Aid in administering its student financial assistance programs....
- The U.S. government awarded a delivery order valued at $29.3 million to Seventh Sense, LLC, a minority-owned, service-disabled veteran-owned small business headquartered in Woodbridge, Virginia, under a firm fixed-price contract. The award, issued on June 9, 2023, with an ultimate completion date of September 26, 2028, was made through the General Services Administration's Multiple Award Schedule contract vehicle and does not utilize a set-aside designation. The contracting agency is a...
- This is a $18,757,211.72 firm fixed price delivery order awarded by the General Services Administration's (GSA) Office of Procurement Services to Concentrix CVG Corporation, doing business as Convergys, on September 29, 2012. The contract provides consolidated customer service support and is not set aside for any specific business category. The contract is part of the GSA's USA Contact Multichannel Contact Center Services governmentwide acquisition contract (GWAC) vehicle, which focuses on...
- The U.S. government awarded a contract to Seventh Sense, LLC, a minority-owned, service-disabled veteran-owned small business based in Woodbridge, Virginia, for services supporting the execution of the Small Business Act as implemented under Federal Acquisition Regulation Part 19. This Competitive 8(a) set-aside contract, awarded on March 1, 2026, carries a ceiling value of $270,323.60 and is structured as a firm fixed-price blanket purchase agreement (BPA) call. The contract will be performed...
- This is a federal contract award to Sentinel Offender Services, LLC, a for-profit limited liability company, by the Pretrial Services Agency (CSOSA), a civilian federal agency. The contract is for $4,423,343.00 to provide electronic monitoring services, including installations, removals, maintenance, retrieval, and courtroom testimony. The contract is a firm fixed-price Delivery Order issued under Sentinel's existing Multiple Award Schedule (MAS) contract with the General Services...
- The General Services Administration's Federal Acquisition Service awarded a $20.5 million delivery order to Systems Integration, Inc. on December 10, 2025, for GSA Contact Centers Support services. This labor-hours contract, which extends through January 3, 2031, will be performed in Kansas City, Missouri, and carries no set-aside designation. Systems Integration, Inc., a minority-owned small disadvantaged business headquartered in Hyattsville, Maryland, specializes in turnkey contact center...
- This is a delivery order awarded by the Assisted Acquisition Services Region 10 (a program of the General Services Administration) to Censeo Consulting Group, Inc., a small business management and technology consulting firm based in Washington, D.C. The $19,572,637.50 Governmentwide Acquisition Services Program and Data Support contract provides labor hours for services including strategic planning, program evaluation, business process improvement, data analysis, risk management, and IT...
- Multiple Award Schedule (MAS)Master GSA Schedule
- 47QTCA25D002XFederal Supply Schedule
- 47QTCA25D002X-47QPCA26F0014Delivery Order
Senture LLC, a foreign-owned HUBZone joint venture and subsidiary of Teleperformance, has been awarded a delivery order contract valued at $14.4 million by the General Services Administration's Federal Acquisition Service. This contract represents a logical follow-on to Senture's existing Multiple Award Schedule (MAS) contract with GSA, which extends through December 2029 with a $700,000 ceiling. The delivery order is structured as a labor-hour contract with an ultimate completion date of October 26, 2026, and will be performed in Washington, DC. No set-aside designation was applied to this award, indicating open competition in the federal marketplace. Under this contract, Senture will continue delivering comprehensive contact center and business process outsourcing solutions, drawing on its established expertise in providing multichannel customer service, quality assurance, training, operations management, and support for complex government programs. The company's service portfolio spans critical federal functions including taxpayer assistance, student loan support, and centralized citizen inquiries across multiple government agencies. This delivery order demonstrates the contractor's capability to support the Federal Acquisition Service's operational requirements while maintaining the flexibility to address diverse government communication and service delivery needs.
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| Not listed | Not listed | $7.7m | 3/26/26 |