Software- lumen contact center renewal (nsobs) this request is for the renewal of the centurylink contact center interactive routing technology allowing the systems operations command center service…
Ended Awarded Last action
- Contract number
- 12314424F0414
- Awardee
-
Lumen Technologies Government Solutions, Inc. UEI R649KR5942C3
- Awarding agency
-
Office of Procurement and Property Management
Department of Agriculture
- Obligated
- $9,420
Award facts
- Contract value 100% obligated
- $9,420.39 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Office of the Chief Information Officer Department of Agriculture
- NAICS code
- 517311 Wired Telecommunications Carriers
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Herndon, VA 20170, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$4,289 | |
| Original award | $13,709 |
About this award
The U.S. Office of the Chief Information Officer awarded a $9,420.39 firm fixed-price delivery order to Lumen Technologies Government Solutions, Inc. (doing business as CenturyLink QGS) on September 16, 2024, for the renewal of contact center interactive routing technology supporting the Systems Operations Command Center Service Desk functions. The contract is scheduled for completion by December 5, 2025, and will be performed in Herndon, Virginia. This delivery order was issued under the Multiple Award Schedule (MAS) contract vehicle and does not utilize a small business set-aside.
Lumen Technologies Government Solutions is a large, for-profit telecommunications and IT services provider that has been registered in SAM.gov since 2002 and serves as a wholly owned subsidiary of Lumen Technologies, Inc. The company holds significant federal contracting relationships across numerous civilian and defense agencies, including a notable $4 billion multiple-award SEAPORT-NXG contract with Naval Sea Systems Command. This renewal delivery order addresses a continuation of mission-critical contact center capabilities that enable the government customer's service desk operations to function normally, representing the type of specialized IT infrastructure support that Lumen routinely provides to federal agencies.
Description
Software- lumen contact center renewal (nsobs) this request is for the renewal of the centurylink contact center interactive routing technology allowing the systems operations command center service desk functions to perform normally. This has be
Quick answers
Who was awarded contract 12314424F0414?
12314424F0414 was awarded to Lumen Technologies Government Solutions, Inc. by Office of Procurement and Property Management (Department of Agriculture) on September 16, 2024.
How much is contract 12314424F0414 worth?
The government has obligated $9,420 on 12314424F0414.
Which agency awarded contract 12314424F0414?
Office of Procurement and Property Management (Department of Agriculture) awarded 12314424F0414, with funding from Office of the Chief Information Officer (Department of Agriculture).
Is contract 12314424F0414 an order under another contract?
Yes. 12314424F0414 is a delivery order under 47QTCA20D0077, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 12314424F0414 competed?
The extent of competition for 12314424F0414 was full and open competition. The government received 1 offer.
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