The purpose of this bilateral modification is to incorporate a human centered design researcher. CX software engineers will be responsible for designing, implementing, and maintaining systems and…

Ended Awarded Last action

Contract number
70FA4023F00000532
Awardee
Awarding agency
Obligated
-$177,645

Award facts

Contract value 0% obligated
  • $1,052,928.43 Current, with exercised options
  • $4,167,650.55 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Funding agency
Federal Emergency Management Agency Department of Homeland Security
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
North Bethesda, MD 20852, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00005 · The purpose of this modification is to DE-obligate excess funds for CX software engineers. -$177,645
Other Administrative Action P00004 · Stop-work order date adjustment $0
Other Administrative Action P00003 · Stop-work order $0
Exercise an Option P00002 · CX software engineers $317,622
Change Order P00001 $0
Original award CX software engineers will be responsible for designing, implementing, and maintaining systems and processes that improve the overall customer experience for… $912,951

About this award

The Federal Emergency Management Agency (FEMA) awarded a delivery order valued at $4.17M on a firm fixed-price basis to Skyward IT Solutions, LLC, a minority-owned small disadvantaged business headquartered in Rockville, Maryland. This bilateral modification incorporates a human-centered design researcher and customer experience (CX) software engineers responsible for designing, implementing, and maintaining systems and processes that enhance overall customer experience. The contract is expected to reach completion by July 28, 2027, with performance conducted in Rockville, Maryland. The award was made without a set-aside designation, despite the contractor's SBA 8(a) program certification, which remains valid through May 23, 2027.

Skyward IT Solutions is an established federal IT services provider with extensive experience supporting multiple agencies including FEMA, the Centers for Medicare and Medicaid Services, and the Small Business Administration. The company maintains significant federal contract vehicles, including the $50B 8(a) STARS III Governmentwide Acquisition Contract and nearly $1T OASIS+ contract, positioning it as a versatile provider of comprehensive IT solutions across software development, cloud infrastructure, cybersecurity, and customer experience engineering. This modification reflects FEMA's focus on enhancing user-centered technology solutions and optimizing resource allocation through fund de-obligation for CX software engineering services.

Description

The purpose of this bilateral modification is to incorporate a human centered design researcher. CX software engineers will be responsible for designing, implementing, and maintaining systems and processes that improve the overall customer experienc

Quick answers

Who was awarded contract 70FA4023F00000532?

70FA4023F00000532 was awarded to Skyward It Solutions, LLC by FEMA Support Services Section (Federal Emergency Management Agency) on September 29, 2023.

How much is contract 70FA4023F00000532 worth?

The government has obligated -$177,645 on 70FA4023F00000532. Its current value, with exercised options, is $1,052,928. Its potential value, with all options, is $4,167,651.

Which agency awarded contract 70FA4023F00000532?

FEMA Support Services Section (Federal Emergency Management Agency) awarded 70FA4023F00000532, with funding from Federal Emergency Management Agency (Department of Homeland Security).

Is contract 70FA4023F00000532 an order under another contract?

Yes. 70FA4023F00000532 is a delivery order under 47QTCA19D00AB, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 70FA4023F00000532 competed?

The extent of competition for 70FA4023F00000532 was full and open competition. The government received 1 offer.

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