National call center and sexual abuse hotline task order.

Ended Awarded Last action

Contract number
75ACF123F80022
Awardee
Awarding agency
Obligated
$11,351,655

Award facts

Opportunity
  • 75ACF123Q00130AMEND4 Solicitation number
Contract value 100% obligated
$11,351,655.02 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Administration for Children and Families Department of Health and Human Services
Set-aside
No set-aside
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ashburn, VA 20147, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00007 · DE-obligate funds in the amount of $583,465.53 -$583,466
Exercise an Option P00006 · Exercise 3 months in accordance with 52.217-8. $1,321,870
Exercise an Option P00005 · Exercise option period 2. $2,616,204
Funding Only Action P00004 · National call center and sexual abuse hotline - wage determination adjustment. $22,829
Other Administrative Action P00003 · The purpose of this administrative modification is to add a alternate contracting officer representative. $0
Exercise an Option P00001 · The purpose of this unilateral modification is to exercise option period 1 . $2,591,238
Other Administrative Action P00002 · The purpose of this administrative modification is to incorporate the department of labor (DOL) wage determination. $0
Original award $5,382,980

About this award

The Administration for Children and Families (ACF) issued a delivery order valued at $11.35M to The Providencia Group LLC for operation of a national call center and sexual abuse hotline. This delivery order was issued under The Providencia Group's General Services Administration (GSA) Multiple Award Schedule (MAS) contract, which provides a vehicle for federal agencies to procure professional services on a firm fixed-price basis. The contract was awarded on September 30, 2023, with an ultimate completion date of December 29, 2025. No small business set-aside was applied to this award. The place of performance is located in Ashburn, Virginia.

The Providencia Group LLC is a Hispanic American-owned small business based in San Antonio, Texas that specializes in providing social services and case management support to federal agencies, particularly through extensive work with ACF's Unaccompanied Children program. The contractor received a de-obligation of $583,465.53 under this delivery order. As a MAS contractor, The Providencia Group offers a range of services including contact center solutions, translation services, cultural support, and social services. This hotline and call center delivery order represents a smaller engagement compared to the company's larger prime contracts with ACF, which have exceeded $800M in total value supporting migrant and unaccompanied children initiatives.

Quick answers

Who was awarded contract 75ACF123F80022?

75ACF123F80022 was awarded to The Providencia Group LLC by Office Of Government Contracting Services (Administration for Children and Families) on September 30, 2023.

How much is contract 75ACF123F80022 worth?

The government has obligated $11,351,655 on 75ACF123F80022.

Which agency awarded contract 75ACF123F80022?

Office Of Government Contracting Services (Administration for Children and Families) awarded 75ACF123F80022, with funding from Administration for Children and Families (Department of Health and Human Services).

Is contract 75ACF123F80022 an order under another contract?

Yes. 75ACF123F80022 is a delivery order under 47QSWA20D001D, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 75ACF123F80022 competed?

The extent of competition for 75ACF123F80022 was full and open competition. The government received 3 offers.

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