24X7X365 service desk contract
Active Awarded Last action
- Contract number
- 12314424F0241
- Awardee
-
Wits Solutions Inc. UEI T2F7NSL7DQA4
- Awarding agency
-
Office of Procurement and Property Management
Department of Agriculture
- Obligated
- $10,389,221
Award facts
- Contract value 46% obligated
-
- $10,389,220.88 Current, with exercised options
- $22,356,387.61 Potential, with all options
- Completion date 44% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Office of the Chief Information Officer Department of Agriculture
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 14 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Kansas City, MO 64114, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $4,498,287 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $139,152 | |
| Exercise an Option | $4,067,987 | |
| Other Administrative Action | $0 | |
| Original award | $1,683,794 |
About this award
Wits Solutions Inc., an SBA-certified 8(a) Program Participant and minority-owned small disadvantaged business, was awarded a delivery order on May 24, 2024, to provide 24/7/365 IT service desk support to the Office of the Chief Information Officer. The contract carries a ceiling value of $22.4 million and operates under a firm fixed-price structure, with an ultimate completion date of November 30, 2029. Services will be performed in Kansas City, Missouri, and are sourced through the General Services Administration's Multiple Award Schedule (MAS).
This delivery order was issued under a broader General Services Administration acquisition vehicle, allowing the Office of the Chief Information Officer to access IT service management capabilities on an indefinite delivery basis. Wits Solutions' award leverages its established expertise in providing comprehensive IT support and administrative services across federal civilian agencies. The contract represents a significant engagement for continuous service desk operations, supporting the agency's information technology infrastructure and user support requirements during the five-year performance period.
Quick answers
Who was awarded contract 12314424F0241?
12314424F0241 was awarded to Wits Solutions Inc. by Office of Procurement and Property Management (Department of Agriculture) on May 24, 2024.
How much is contract 12314424F0241 worth?
The government has obligated $10,389,221 on 12314424F0241. Its potential value, with all options, is $22,356,388.
Which agency awarded contract 12314424F0241?
Office of Procurement and Property Management (Department of Agriculture) awarded 12314424F0241, with funding from Office of the Chief Information Officer (Department of Agriculture).
Is contract 12314424F0241 an order under another contract?
Yes. 12314424F0241 is a delivery order under 47QRAA19D003H, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 12314424F0241 competed?
The extent of competition for 12314424F0241 was full and open competition. The government received 14 offers.
On GovTribe
See this award's full record
- Every transaction and funding action
- The awardee's other awards and teaming partners
- Similar awards and recompete opportunities
- Ask GovTribe AI about this award