On-site support services for the national maritime center (NMC) contact center

Ended Awarded Last action

Contract number
70Z02320FMMZ11100
Awardee
Awarding agency
Obligated
$5,938,098

Award facts

Opportunity
Contract value 46% obligated
$13,018,090.44 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
Total Small Business
Competition
Full and Open Competition · 12 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Martinsburg, WV, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00019 · Administrative modification P00019 to update contracting officer to comply with invoice payment verification tool. $0
Supplemental Agreement for work within scope P00018 · Modification to incorporate in-scope additional services. $126,618
Funding Only Action P00017 · MOD P000017 to add additional funding to fully fund OY4 performance. $552,681
Funding Only Action P00016 · MOD P000016 to add incremental additional funding to OY4 performance. $331,609
Exercise an Option P00015 · MOD P000015 to exercise and partially fund OY4. $445,984
Funding Only Action P00014 · MOD P000014 to provide remainder of incremental funding for full performance of OY3. $653,385
Supplemental Agreement for work within scope P00013 · MOD P000013 to address the appx. $9.6K funding shortfall for OY3 performance through 5/31/24, as well as add the livehelpnow chat system and live chat box for… $12,767
Funding Only Action P00012 · Unilateral MOD P00012 to partially fund option period 3 from 03/01/2024 through 05/31/2024. $321,861
Funding Only Action P00011 · Unilateral MOD P00011 to partially fund option period 3 from 12/01/2023 through 02/28/2024. $321,861
Exercise an Option P00010 · Unilateral option period 3 exercise modification, subject to availability of funds (far clause 52.232-18). $0
Funding Only Action P00009 · The purpose of this unilateral funding only modification is to add remaining funding to option period two (2) and update the contract specialist. $858,295
Funding Only Action P00008 · The purpose of this unilateral funding only modification is to add funding to option period two (2). $214,574
Exercise an Option P00007 · The purpose of this bilateral modification is to exercise option period two (2), via MOD P00007, subject to availability of funds. $214,574
Funding Only Action P00006 · The purpose of this unilateral modification is to accomplish the following: add remaining funds to option period one via MOD P00006. $0
Funding Only Action P00005 · The purpose of this modification is to: (1) add an additional three (3) months of funding to option period 1. (2) update the COR, KO, and CS. As set forth all… $317,127
Funding Only Action P00004 · The purpose of this modification is to: 1. Exercise option period one national maritime center 2. Incorporate far 52.223-99 ensuring adequate covid-19 safety… $317,128
Other Administrative Action P00003 $0
Other Administrative Action P00002 $0
Other Administrative Action P00001 $0
Original award $1,249,636
Show all 20

About this award

The U.S. Coast Guard awarded a delivery order contract to Insight Technology Solutions, LLC for on-site support services at the National Maritime Center (NMC) Contact Center located in Martinsburg, West Virginia. This Total Small Business set-aside contract, valued at $13.02M, was awarded on August 6, 2020, with an ultimate completion date of November 30, 2025. The contract operates under a firm fixed-price structure and is associated with the General Services Administration's Multiple Award Schedule (MAS). Administrative Modification P00019 updated the contracting officer to comply with the Coast Guard's invoice payment verification tool.

Insight Technology Solutions, LLC is an SBA Certified 8(a) Joint Venture and self-certified small disadvantaged business specializing in call center services, project management, engineering, and IT solutions. The company brings substantial experience supporting the Coast Guard through previous contracts involving the Medium Endurance Cutter program, ship systems engineering, and logistics support. Insight maintains several Indefinite Delivery Vehicles including the GSA OASIS Small Business contract and the NIH CIO-SP3 Small Business GWAC, positioning the company to deliver federal services across multiple agencies. The company's established track record with the Department of Homeland Security and Department of Defense further demonstrates its capacity to provide the technical and administrative support required for NMC contact center operations.

Quick answers

Who was awarded contract 70Z02320FMMZ11100?

70Z02320FMMZ11100 was awarded to Insight Technology Solutions, LLC by Coast Guard (Department of Homeland Security) on August 6, 2020.

How much is contract 70Z02320FMMZ11100 worth?

The government has obligated $5,938,098 on 70Z02320FMMZ11100. Its current value, with exercised options, is $13,018,090.

Is contract 70Z02320FMMZ11100 an order under another contract?

Yes. 70Z02320FMMZ11100 is a delivery order under 47QRAA18D0064, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 70Z02320FMMZ11100 competed?

The extent of competition for 70Z02320FMMZ11100 was full and open competition. The government received 12 offers. It was set aside: Total Small Business.

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