Call center

Active Awarded Last action

Contract number
2031JG24F00028
Awardee
Awarding agency
Obligated
$23,755,000

Award facts

Contract value 100% obligated
$23,755,000.28 Current and potential, with all options
Completion date 61% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Irving, TX 75063, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00010 $2,349,411
Funding Only Action P00009 $2,390,638
Funding Only Action P00008 $1,824,000
Funding Only Action P00007 $1,023,868
Funding Only Action P00006 $1,288,236
Funding Only Action P00005 $1,328,434
Funding Only Action P00004 $2,484,393
Funding Only Action P00003 · The purpose of this modification is to incrementally fund pfsweb's call center efforts $5,326,540
Funding Only Action P00002 $16,248
Funding Only Action P00001 · The purpose of this modification is to incrementally fund pfsweb's FY2024 call center efforts $1,258,000
Original award $4,465,232
Show all 11

About this award

The United States Mint issued a delivery order to Priority Fulfillment Services, Inc. (doing business as PFS Web) on October 18, 2023, with a ceiling value of $23.76 million for call center operations, under the Mint's $573 million, 10-year Indefinite Delivery Contract with PFS Web running through 2033.

This delivery order funds incremental call center efforts in support of the Mint's numismatic retail program. Place of performance is Irving, TX 75063. The order is firm fixed price with an ultimate completion date of September 30, 2028. No set-aside was used.

Quick answers

Who was awarded contract 2031JG24F00028?

2031JG24F00028 was awarded to Priority Fulfillment Services, Inc. by United States Mint (Department of the Treasury) on October 18, 2023.

How much is contract 2031JG24F00028 worth?

The government has obligated $23,755,000 on 2031JG24F00028.

Is contract 2031JG24F00028 an order under another contract?

Yes. 2031JG24F00028 is a delivery order under 2031JG23D00015, an indefinite delivery contract.

Was contract 2031JG24F00028 competed?

The extent of competition for 2031JG24F00028 was full and open competition.

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