Customer interaction platform support services and product support (CIPSSAPS)

Active Awarded Last action

Contract number
1333BJ25F00280004
Awardee
Awarding agency
Obligated
$42,449,357

Award facts

Opportunity
  • 1333BJ25Q00280003 Solicitation number
Contract value 50% obligated
  • $42,449,357.14 Current, with exercised options
  • $84,916,617.78 Potential, with all options
Completion date 40% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
Partial Small Business
Competition
Full and Open Competition after exclusion of sources · 3 offers Multiple Award, Fair Opportunity
Pricing
Labor Hours
Place of performance
West McLean, VA 22102, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P26009 · Customer interaction platform (CIP) support-emerging tech AI powered training $1,999,499
Exercise an Option P26008 · Customer interaction platform support services and product support $13,795,253
Supplemental Agreement for work within scope P26007 $6,999,942
Supplemental Agreement for work within scope P26006 $2,736,922
Supplemental Agreement for work within scope P25005 · Customer interaction platform support services and product support. Modification to increase fraud support. $1,385,633
Funding Only Action P25004 $5,426,271
Supplemental Agreement for work within scope P25003 $2,785,000
Exercise an Option P25002 $1,519,702
Supplemental Agreement for work within scope P25001 $41,868
Original award $5,759,267

About this award

The US Patent and Trademark Office issued a delivery order to Steampunk, Inc. on December 30, 2024, with a ceiling value of $84.9 million under the Business Oriented Software Solutions (BOSS) IDIQ for Customer Interaction Platform Support Services and Product Support (CIPSSAPS) and emerging technology AI-powered training, with an ultimate completion date of August 9, 2029.

The order is set aside for partial small business and is priced on a labor-hours basis. Place of performance is West McLean, VA.

In FY2025, the order generated $7.7 million in invoiced revenue across 21.4 FTEs and 44,447 contractor hours at a derived government-paid rate of $174.30 per hour. Steampunk subcontracted approximately 33 percent of contractor hours to two subcontractors in that fiscal year.

Quick answers

Who was awarded contract 1333BJ25F00280004?

1333BJ25F00280004 was awarded to Steampunk, Inc. by US Patent and Trademark Office (Department of Commerce) on December 30, 2024.

How much is contract 1333BJ25F00280004 worth?

The government has obligated $42,449,357 on 1333BJ25F00280004. Its potential value, with all options, is $84,916,618.

Is contract 1333BJ25F00280004 an order under another contract?

Yes. 1333BJ25F00280004 is a delivery order under 1333BJ21D00280005, an indefinite delivery contract, on Business Oriented Software Solutions (BOSS).

Was contract 1333BJ25F00280004 competed?

The extent of competition for 1333BJ25F00280004 was full and open competition after exclusion of sources. The government received 3 offers. It was set aside: Partial Small Business.

On GovTribe

See this award's full record

  • Every transaction and funding action
  • The awardee's other awards and teaming partners
  • Similar awards and recompete opportunities
  • Ask GovTribe AI about this award