Call center support base year

Ended Definitive Contract Awarded Last action

Contract number
W912LN17C0003
Awardee
Awarding agency
Obligated
$1,425,751

Award facts

Opportunity
Contract value 100% obligated
$1,425,751.20 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
Competitive 8(a)
Competition
Competed under SAP · 2 offers Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Colchester, VT 05446, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00003 · Call center services in support of the VT veterans outreach team $119,960
Exercise an Option P00002 · Call center support services OY2 $479,842
Exercise an Option P00001 · Call center support services OY1 $470,433
Original award $355,515

About this award

The Department of the Army Vermont Army National Guard awarded a $1,425,751.20 firm-fixed-price definitive contract for call center support services to Interactive Government Holdings, Inc. (IGH), a Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA 8(a) Program participant. The contract has a completion date of September 22, 2020 and was awarded on September 22, 2017. IGH is an experienced provider of professional services to federal agencies, including the Departments of Defense, Army, Navy, Interior, Agriculture, Transportation, and Housing and Urban Development. The contract was a competitive 8(a) set-aside. In addition to this award, IGH holds two active Indefinite Delivery Indefinite Quantity (IDIQ) vehicles - the 8(a) STARS III Government-Wide Acquisition Contract (GWAC) and the Navy's Seaport NXG contract.

Quick answers

Who was awarded contract W912LN17C0003?

W912LN17C0003 was awarded to Interactive Government Holdings, Inc. by Vermont National Guard (Army National Guard) on September 22, 2017.

How much is contract W912LN17C0003 worth?

The government has obligated $1,425,751 on W912LN17C0003.

Was contract W912LN17C0003 competed?

The extent of competition for W912LN17C0003 was competed under sap. The government received 2 offers. It was set aside: Competitive 8(a).

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