Higher education CRM system- option year one

Active Definitive Contract Awarded Last action

Contract number
W911SD24C0004
Awardee
Awarding agency
Obligated
$150,000

Award facts

Opportunity
Contract value 40% obligated
  • $225,000.00 Current, with exercised options
  • $375,000.00 Potential, with all options
Completion date 56% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
West Point Military Academy Headquarters, Department of Defense
Set-aside
Total Small Business
Competition
2 offers Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
West Point, NY 10996, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00002 · Exercising option year 2 for CRM services for the department of admissions. $75,000
Exercise an Option P00001 $75,000
Original award Higher education CRM system $75,000

About this award

The United States Military Academy at West Point awarded a $375,000 definitive contract on January 31, 2024, to Technolutions, Inc., a Connecticut-based software solutions provider specializing in educational technology platforms. This firm fixed-price contract represents Option Year Two of a Higher Education Customer Relationship Management (CRM) System initiative and is designated as a Total Small Business Set-Aside award. The contract extends through January 31, 2029, and fulfills requirements outlined in the Army Materiel Command's pre-solicitation notice issued in December 2023, which sought to consolidate 21 separate applications currently supporting recruitment, admissions, communications, and student services functions across West Point's Department of Admissions.

Technolutions' award demonstrates the contractor's established capability in delivering complex educational software infrastructure to federal agencies. The CRM platform consolidates critical administrative applications and provides integrated functionality for relationship management, application processing, communications, events management, document storage, querying, and reporting capabilities. This contract builds on Technolutions' broader federal portfolio, which includes additional West Point projects totaling approximately $753,000 across maintenance and implementation support services, as well as work with the Bureau of Indian Education. The selection reflects West Point's strategic modernization of its admissions technology infrastructure to streamline institutional processes and improve operational efficiency.

Quick answers

Who was awarded contract W911SD24C0004?

W911SD24C0004 was awarded to Technolutions, Inc. by MICC West Point (Mission and Installation Contracting Command) on January 31, 2024.

How much is contract W911SD24C0004 worth?

The government has obligated $150,000 on W911SD24C0004. Its current value, with exercised options, is $225,000. Its potential value, with all options, is $375,000.

Which agency awarded contract W911SD24C0004?

MICC West Point (Mission and Installation Contracting Command) awarded W911SD24C0004, with funding from West Point Military Academy (Headquarters).

Was contract W911SD24C0004 competed?

The government received 2 offers. It was set aside: Total Small Business.

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