Definitive Contract VA24313C0275

This is a firm fixed-price purchase order awarded by the Defense Health Agency (DHA) to provide Switchboard Operator Services and Call Center Support for the Walter Reed National Military Medical Center (WRNMMC) in Bethesda, Maryland. The contract is set aside for Service-Disabled Veteran-Owned Small Businesses and has a ceiling value of $5,156,881.06. It has a base period from April 1, 2025, to September 30, 2025, with four one-year option periods extending through September 30, 2029. The...

This is a definitive contract awarded by the Defense Health Agency (DHA) to General Infomatics-A Service Disabled Owned Veteran Business, Inc. (doing business as General Infomatics), a minority-owned, service-disabled veteran-owned small business. The $5,108,783.90 firm fixed price contract is for telephone switchboard operator services at the Walter Reed National Military Medical Center in Bethesda, Maryland. The period of performance runs from the award date of June 15, 2020 through March...

The Department of Veterans Affairs Veterans Health Administration awarded a $2.4 million firm fixed price purchase order to Innovation At Work Inc. to provide switchboard operator services at the Hampton VA Medical Center in Hampton, Virginia. The contract has a base year and four option years of performance with a Service-Disabled Veteran-Owned Small Business set aside. Per the original solicitation, the prime contractor will provide 24/7 coverage of two to four operators per shift depending on...

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 6 awarded a firm-fixed-price purchase order to Employment Source Inc., a non-profit organization classified under the AbilityOne program, to provide switchboard operator services in Fayetteville, NC. The contract has a potential value of $608,022.06 and a completion date of September 30, 2024. Employment Source Inc. has previously delivered services such as grounds maintenance, cemetery...

This is a firm-fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) Veterans Health Administration to Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract, valued at $2,907,672.16, is for switchboard operator services at the Birmingham VA Medical Center and its associated Community-Based Outpatient Clinics (CBOCs) in Birmingham, Alabama. The contract has a one-year base period and four one-year option periods, for a...

The Department of Veterans Affairs (VA) Veterans Health Administration, Veterans Integrated Service Network 6, has awarded a sole source contract for Switchboard Operator services to Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract, valued at $633,587.40, has a period of performance from October 1, 2024 through September 30, 2025. The required services include receiving, transferring, assessing, tracking, monitoring, and handling the disposition...

The Department of Veterans Affairs Veterans Health Administration awarded a $545,023 firm fixed price purchase order to Career Management Associates of Iowa, LLC for switchboard operator services. The contract calls for one supervisor and one non-sighted operator available 24/7 to handle incoming calls and route callers at the Birmingham VA Medical Center in Alabama, as originally solicited. Historical monthly call volumes at the facility range from 45,000 to 65,000, with an abandonment rate...

The Department of Veterans Affairs (VA) has awarded a firm-fixed-price purchase order for 24/7 switchboard operator services to the non-profit organization Employment Source Inc. under the AbilityOne program. The $340,707.00 contract has an ultimate completion date of September 30, 2024 and was awarded on April 1, 2024. Employment Source Inc. is a registered AbilityOne non-profit that employs individuals with disabilities to provide various services to federal agencies. This order is for...

This is a $4,540,340.49 firm-fixed-price definitive contract awarded by the Veterans Integrated Service Network 2 (VISN 2), a civilian agency, to Corporate Source, Inc. The Corporate Source, Inc. Division, a non-profit organization and AbilityOne agency. The contract is for New York Harbor switchboard services with a base period ending on April 30, 2025. This contract is not set aside. Corporate Source, Inc. is an experienced provider of facility support services, vocational training programs,...

This is a firm-fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) to Innovation At Work Inc., a minority-owned, veteran-owned, and service-disabled veteran-owned small business, to provide switchboard operator services for the New Orleans, LA VA Medical Center. The contract has a ceiling value of $4,455,597.12 and a period of performance through September 30, 2026. The award is set aside for service-disabled veteran-owned small businesses under NAICS code...