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Definitive Contract IND14PC00038
Award Date
2/1/14
Potential Completion Date
4/30/19
Potential Value
$82M
Overview
🤔 AI Insights
Buyer Personas
Industry Personas
Buyer Personas In this Market
2
Activity
2
Transactions
8
Subawards
Opportunity Stack
3
Funding Federal Agency
DOD Education Activity
Contracting Federal Agency
Interior Business Center
Awardee
Carelon Behavioral Health, Inc.
Ultimate Awardee
Elevance Health, Inc.
NAICS Category
624190 - Other Individual and Family Services
PSC Category
G099 - Social- Other
Set-Aside Type
No Set-Aside Used
Federal Contract Vehicle
Not listed
Extent Competed
Full and Open Competition
Major Defense Program
Not listed
Pricing Type
Firm Fixed Price
Place of Performance
Rosslyn, VA 22209, USA
Solicitation Procedures
Negotiated Proposal / Quote
Number Of Offers Received
5
Legislative Mandate
Other Statutory Authority
National Interest Action
Not listed
Research Type
Not listed
Primary Consortia Member
Not listed
Description
Update #1
Update #2
Update #3
MILITARY ONESOURCE 1-800 CALL CENTER, WEBSITE, NON-MEDICAL COUNSELING, AND OTHER EAP SERVICES
Posted 1/30/14, 12:00 AM
Name
Description
Solicitation Number
Federal Agency
Type
Posted Date
(Click to sort descending)
Military OneSource
Added: Sep 18, 2012 11:53 am The purpose of this solicitation is to request proposals for the Military OneSource program. The RFP and all Attachments can be found at the following DOI/AQD website: http://www.aqd.nbc.gov/Business/openmarket.aspx This RFP is accompanied by answers to vendors questions in response to the Pre-Proposal Conference and a partnering list. Reference Section L for contact information.
D12PS50899
Department of the Interior Departmental Offices Interior Business Center
Award Notice 3/3
9/18/12, 11:53 AM
Military OneSource (MOS) Program Support
Added: Jul 25, 2012 3:56 pm This Draft RFP shares with the vendor community the Governments intended direction in re-competing the MOS Program. The Draft RFP and all posted Attachments can be found at the following DOI website: http://www.aqd.nbc.gov/Business/openmarket.aspx This Draft RFP contains the following sections: C, D, E, F, G, H, I, J, and K. Sections B, L, and M will be added via amendment to this Special Notice at a later date. In addition, this Draft RFP includes a sample CLIN structure (Base Period only) reflecting the planned pricing methodology as described within Section B. A complete CLIN structure, option periods included, will be provided with the final RFP. Proposals are not being requested or accepted in conjunction with this Draft RFP. The Government is seeking constructive feedback and comments from the vendor community. Comments/questions regarding this draft RFP shall be forwarded via e-mail only to BOTH of the following Christopher Morningstar, Contract Specialist Email: christopher_s_morningstar@nbc.gov William Galvin, Contracting Officer Email: william_galvin@nbc.gov Interested vendors are highly encouraged to read the Draft RFP, including Section J attachments, in its entirety prior to submitting any comments/questions. A pre-proposal conference will be held during the week of July 30, 2012. The details regarding the date and time for this pre-proposal conference will be posted as an amendment to this Special Notice. NAICS Code: 624190 Primary Product / Service Code: G099 - SOCIAL- OTHER Classification Code: G Set-Aside: N/A Response Due Date: Contact: Sharon Hallinan Contact Email Description: sharon_hallinan@nbc.gov Contact Email Address: sharon.hallinan@aqd.nbc.gov Contracting Office Address: DOI, National Business Center, AQD Division 1/Branch 1 381 Elden St Suite 4000 Herndon, VA 20170 Place of Performance: See Draft RFP for DetailsAttachements can be found at Fedconnect: https://www.fedconnect.net/FedConnect/PublicPages/PublicSearch/Public_Opportunities.aspxSearch by Solicitation number D12PS50899Attachements can also be found at:http://www.aqd.nbc.gov/Business/openmarket.aspx
D12PS50899
Department of the Interior Departmental Offices Interior Business Center
Award Notice 2/3
7/25/12, 3:56 PM
Military OneSource Case Management System
Added: Feb 13, 2012 1:54 pm FEDBIZOPPS ANNOUNCEMENT REQUEST FOR INFORMATIONPursuant to FAR 15.201 D12OneSource/D12PS50899Military Community and Family Support ServicesMILITARY AND COMMUNITY FAMILY PROGRAMS MILITARY ONESOURCE PROGRAM The Department of Interior, Acquisition Service Directorate Herndon - AQD will handle this Request For Information. AQD-Herndon is a Federal Franchise Fund Contracting Office within the Department of Interior under the authority of the Government Management Reform Act and provides contracting support to all Federal and DoD Agencies. All subsequent information related to this project will be posted to http://www.aqd.nbc.gov/Business/openmarket.aspx under D12OneSource in addition to FedBizOpps. INTRODUCTION On behalf of the Military Departments and the Guard and Reserve Components, the Department of Defense (DoD) will be requiring contractors to utilize a Government Case Management System that supports the service delivery requirements of non-medical counseling and commercial EAP services for all DoD Militarty Community and Family Policy Programs (MC&FP). This includes but is not limited to Military OneSource (MOS), Spouse Education and Career Opportunities (SECO), Joint Family Assistance Program (JFSAP) and Military & Family Life Counseling Program (MFLC) programs. This Case Management System will support all program operations, service delivery, tracking of costs, quality assurance, trends and outcomes. (1) The Government owns a Case Management System to support (MC&FP)Programs. (2) This system will be used and supported by multiple contract vendors simultaneously. (3) Contractors awarded a (MC&FP) Program will be required to use the Government owned and provided Case Management System. PURPOSE OF THIS REQUEST AND INFORMATION SOUGHT The Government requests recommendations, comments, concerns, and/or questions relating to the utilization of a DoD Case Management System in performance of Military Community and Family Policy (MC&FP) Programs requirements. The DoD Military Community and Family Policy (MC&FP) is changing the current process for data collection and analysis for the Military OneSource Program. The Governments intent is to determine feasibility and interest in utilizing a Government owned and hosted Case Management System. Most significantly, the Government is interested in industry feedback on describing the potential impacts on the Military One Source service delivery. The Government is interested in innovative ways industry can incorporate a Government Case Management system to compliment vendor operations in service delivery. QUESTIONS 1. How would you adapt your business processes utilizing a Government owned and hosted Case Management System?2. Will utilizing a Government owned and hosted Case Management System affect the cost of performing the aforementioned programs?3. Will Governments sole ownership of data affect your acceptance of the Quality Control Plan? 4. What innovative solutions would you propose to integrate the Government Case Management system into your operations in service delivery of Military OneSource (MOS)? The Governments intent is to obtain responses to the items listed below to assist the Government in determining the appropriate acquisition strategy. Interested offerors shall provide the following in their response: Name of Company - include a contact persons name, telephone number, email address, and company address. The Government is attaching a diagram describing the basic architecture of the Case Management System. To view the diagram, please visit our website at http://www.aqd.nbc.gov/Business/solic_details.aspx?solid=483 To: Ms. Mary Carver Contracting Officer Ms. Nancy Shah Contract Specialist Email Address: Mary.Carver@aqd.nbc.gov Nancy.Shah@aqd.nbc.gov Email Subject Line: D12PS50899 MOS Case Management System RFI Response Deadline: February 24, 2012 DISCLAIMER This RFI is for information and planning purposes only, is not a commitment by the Government, and does not constitute a solicitation. In accordance with FAR 15.201, responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. An announcement for proposals is not a part of this RFI and a contract will not be awarded from this announcement. No reimbursement will be made for any costs associated with providing information in response to this announcement and any follow-up information requests. HOW TO RESPOND Interested offerors may reply to this RFI on or before February 24, 2012 addressing all the items above and any other recommendations, comments or suggestions that may assist the Government with this effort. Comments, whether supportive or critical, are earnestly solicited. Please provide your response via email only to both Nancy.Shah@aqd.nbc.gov and Mary.Carver@aqd.nbc.gov. There is no page limit for responses. Please do not provide any pricing information. Proprietary processes or data must be clearly marked and documented as such in the response.
D12PS50899
Department of the Interior Departmental Offices Interior Business Center
Award Notice 1/3
2/13/12, 1:54 PM
Mod #
Description
Reason For Modification
Federal Obligation
(Click to sort descending)
Date
(Click to sort ascending)
P00007
MILITARY ONESOURCE PROGRAM, EAP SERVICES INCLUDING NON-MEDICAL COUNSELING, 1-800 CALL CENTER, AND WEBSITE
Close Out
$0
7/1/22
6
MILITARY ONESOURCE PROGRAM, EAP SERVICES INCLUDING NON-MEDICAL COUNSELING, 1-800 CALL CENTER, AND WEBSITE
Supplemental Agreement for work within scope
($5m)
2/22/17
5
MILITARY ONESOURCE PROGRAM, EAP SERVICES INCLUDING NON-MEDICAL COUNSELING, 1-800 CALL CENTER, AND WEBSITE
Supplemental Agreement for work within scope
$0
5/15/15
4
MILITARY ONESOURCE PROGRAM, EAP SERVICES INCLUDING NON-MEDICAL COUNSELING, 1-800 CALL CENTER, AND WEBSITE
Supplemental Agreement for work within scope
$0
4/28/15
3
A. PURSUANT TO FAR 42.1203(H)(1), THE FOLLOWING IS A SUMMARY OF THE NOVATION AGREEMENT: ON 1 JANUARY 2015, VALUEOPTIONS, INC. MADE A CAPITAL CONTRIBUTION TO ITS WHOLLY-OWNED SUBSIDIARY, VALUEOPTIONS FEDERAL SERVICES, INC., THAT CONSISTED OF THE ASSETS OF VALUEOPTIONS, INC. S ACTIVE FEDERAL CONTRACT BUSINESS. ALL OF THE CORE PERSONNEL, FACILITIES, AND EQUIPMENT USED TO PERFORM VALUEOPTIONS, INC. S FEDERAL CONTRACTS WERE TRANSFERRED TO VALUEOPTIONS FEDERAL SERVICES, INC. INCLUDED IN THE TRANSFER WERE ACCOUNTS RECEIVABLE, PREPAID EXPENSES, OTHER RECEIVABLES, LEASEHOLD IMPROVEMENTS, AND VARIOUS EQUIPMENT AND SOFTWARE. BESIDES TRANSFERRING ALL OF THEIR FEDERAL CONTRACTS TO VALUEOPTIONS FEDERAL SERVICES, INC., ALL RELATED FEDERAL SUBCONTRACTS WERE TRANSFERRED AS WELL. A COPY OF THE LIST OF CONTRACTS AFFECTED IS ATTACHED TO THIS MODIFICATION. B. BLOCK 8 OF STANDARD FORM 30, NAME AND ADDRESS OF CONTRACTOR, AND BLOCK 15A OF STANDARD FORM 33, NAME AND ADDRESS OF OFFEROR, ARE MODIFIED AS FOLLOWS: FROM: VALUEOPTIONS, INC. 240 CORPORATE BOULEVARD NORFOLK, VA 23502 DUNS: 088192141 CAGE CODE: 3U2P7 TO: VALUEOPTIONS FEDERAL SERVICES, INC. 240 CORPORATE BOULEVARD NORFOLK, VA 23502 DUNS: 088192141 CAGE CODE: 3U2P7 C. SECTION H.10, KEY PERSONNEL, IS MODIFIED TO ADD THE NAME CHRISTINE EARL AS THE DIRECTOR, CALL CENTER OPERATIONS. THIS CHANGE WAS EFFECTIVE 19 AUGUST 2014, VIA WRITTEN COMMUNICATION FROM THE CONTRACTING OFFICER. D. EXCEPT AS PROVIDED HEREIN, ALL TERMS AND CONDITIONS OF THE CONTRACT REFERENCED IN ITEM 10A , REMAIN UNCHANGED AND IN FULL FORCE AND EFFECT.
Other Administrative Action
$0
1/30/15