Global nurse advice line support services
Ended Definitive Contract Awarded Last action
- Contract number
- HT001124C0011
- Awardee
-
Optumhealth Care Solutions, LLC UEI FJ4ZPBSJEXJ8 Part of Unitedhealth Group Incorporated
- Awarding agency
-
Defense Health Agency
Department of Defense
- Obligated
- $76,143,100
Award facts
- Opportunity
-
- HT001124R0017 Solicitation number
- Contract value 100% obligated
- $76,143,100.08 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541990 All Other Professional, Scientific, and Technical Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- Eden Prairie, MN 55344, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $24,587,905 | |
| Exercise an Option | $25,777,598 | |
| Exercise an Option | $8,592,533 | |
| Original award | $17,185,065 |
About this award
The Defense Health Agency awarded a $76.1 million definitive contract to Optumhealth Care Solutions, LLC for global nurse advice line support services on March 17, 2024, with an ultimate completion date of September 17, 2025.
Place of performance is Eden Prairie, Minnesota. The contract carries firm fixed-price pricing with no set-aside designation, competed through full and open competition. The period of performance includes a six-month base period and four optional three-month extensions, designed to deliver around-the-clock clinical support services to DHA beneficiaries worldwide.
In FY2025, the contract invoiced $50.4 million across 367 FTEs and 764,302 contractor hours, reflecting a derived government-paid blended hourly rate of $65.90 per hour. Optumhealth Care Solutions engaged 12 subcontractors, who performed 27 percent of contractor hours. This award represents the second in a series of consecutive firm fixed-price definitive contracts for global nurse advice line services to the same awardee; the Defense Health Agency also awarded Optumhealth Care Solutions a $60.2 million contract on March 18, 2023 and a $75.2 million contract on September 18, 2025.
Quick answers
Who was awarded contract HT001124C0011?
HT001124C0011 was awarded to Optumhealth Care Solutions, LLC by Defense Health Agency (Department of Defense) on March 17, 2024.
How much is contract HT001124C0011 worth?
The government has obligated $76,143,100 on HT001124C0011.
Was contract HT001124C0011 competed?
The government received 1 offer.
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