Total force service center- customer relationship management contract

Ended Definitive Contract Awarded Sep 30, 2010 Last action Feb 27, 2017

Contract number: FA873410C0003
Awardee: Rightnow Technologies, Inc. UEI LMRLFA8AFVJ4
Awarding agency: AFLCMC Randolph AFB Lifecycle Management Center, Department of Defense
Obligated: $30,515,712

Award facts

Opportunity: Total Force Customer Relationship Management Software License Subscription Award Notice · Posted Jul 16, 2015

Total Force Service Center- Customer Relationship Management Contract Award Notice · Posted Sep 30, 2010
Contract value 1265% obligated: $15,053,794.59 Current, with exercised options

$2,411,801.59 Potential, with all options
Completion date 100% complete: Nov 30, 2015 Current and potential, with all options
Funding agency: Air Education and Training Command Air Force, Department of Defense
NAICS code: 511210 Software Publishers
PSC: 7030 Information Technology Software
Set-aside: No set-aside
Competition: Not Competed · 1 offer Only One Source
Pricing: Cost No Fee
Place of performance: Redwood City, CA 94065, USA

Award details come from SAM.gov/FPDS.

Transactions

Action	Obligated	Date
Close Out P00020 · Oracle license subscription	-$0	Feb 27, 2017
Supplemental Agreement for work within scope P00019 · DE-obligation of travel funds	-$124,432	Oct 28, 2015
Supplemental Agreement for work within scope P00018 · Add OPA to current contract	$199,180	Jul 9, 2015
Funding Only Action P00017	$2,329,954	Apr 28, 2015
Funding Only Action P00017 · Incrementally fund clins 5001, 5002, 5003, 5004,and 5006	$28,500	Apr 28, 2015
Funding Only Action P00016 · Oracle incremental funding	$2,358,452	Apr 7, 2015
Supplemental Agreement for work within scope P00015	$28,000	Nov 21, 2014
Supplemental Agreement for work within scope P00015	$2,330,452	Nov 21, 2014
Funding Only Action P00014	$2,324,738	Jul 21, 2014
Funding Only Action P00013	$1,951,902	Feb 26, 2014
Exercise an Option P00012	$1,951,902	Nov 19, 2013
Exercise an Option P00012	$124,098	Nov 19, 2013
Supplemental Agreement for work within scope P00011	-$25,000	Jul 11, 2013
Supplemental Agreement for work within scope P00010	$5,885,227	Nov 13, 2012
Supplemental Agreement for work within scope P00010	$95,000	Nov 13, 2012
Other Administrative Action P00009	$0	Oct 19, 2012
Supplemental Agreement for work within scope P00008	$56,500	Aug 27, 2012
Exercise an Option P00007	$4,621,122	Nov 30, 2011
Supplemental Agreement for work within scope P00006	$0	Nov 15, 2011
Supplemental Agreement for work within scope P00005	$924,224	Sep 23, 2011
Supplemental Agreement for work within scope P00005	-$6,458	Sep 23, 2011
Exercise an Option P00004	$56,000	Sep 8, 2011
Exercise an Option P00004	$924,224	Sep 8, 2011
Supplemental Agreement for work within scope P00003	-$323,968	Aug 2, 2011
Supplemental Agreement for work within scope P00003	$323,968	Aug 2, 2011
Other Administrative Action P00002	$0	Oct 20, 2010
Other Administrative Action P00001	$0	Oct 6, 2010
Modification	$3,923,160	Sep 30, 2010
Original award	$558,968	Sep 30, 2010

Show all 29

Quick answers

Who was awarded contract FA873410C0003?

FA873410C0003 was awarded to Rightnow Technologies, Inc. by AFLCMC Randolph AFB (Lifecycle Management Center) on September 30, 2010.

How much is contract FA873410C0003 worth?

The government has obligated $30,515,712 on FA873410C0003. Its current value, with exercised options, is $15,053,795. Its potential value, with all options, is $2,411,802.

Which agency awarded contract FA873410C0003?

AFLCMC Randolph AFB (Lifecycle Management Center) awarded FA873410C0003, with funding from Air Education and Training Command (Air Force).

Was contract FA873410C0003 competed?

The extent of competition for FA873410C0003 was not competed. The government received 1 offer.

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