Enterprise service delivery (servicenow)

Ended Definitive Contract Awarded Last action

Contract number
86615423C00007
Awardee
Awarding agency
Obligated
$12,033,720

Award facts

Opportunity
  • 86615423R00007 Solicitation number
Contract value 57% obligated
  • $12,193,802.10 Current, with exercised options
  • $21,257,456.60 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Office of the Chief Information Officer Department of Housing and Urban Development
Set-aside
8(a) Sole Source
Competition
Not Available for Competition · 1 offer Only One Source
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20410, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Transfer Action ADMTRA · In accordance with executive order 14240, eliminating waste and saving taxpayer dollars by consolidating procurement, this award is being administratively… $0
Other Administrative Action P00011 $0
Other Administrative Action P00010 $0
Other Administrative Action P00009 $0
Funding Only Action P00008 $1,625,000
Other Administrative Action P00007 $0
Other Administrative Action P00006 $0
Exercise an Option P00005 · Exercise option year 1 $2,572,598
Exercise an Option P00004 · Exercise optional tasks lins 0007, 0008 and 0009 $3,059,453
Exercise an Option P00003 · Exercise optional LIN 0005 $747,503
Supplemental Agreement for work within scope P00002 · MOD to correct labor hour and firm fixed price lins. $0
Funding Only Action P00001 $694,505
Original award $3,334,661
Show all 13

About this award

The General Services Administration awarded a $21.26 million firm fixed-price definitive contract to Bowhead Enterprise, Science and Technology, LLC (doing business as UIC) on September 30, 2023, for Enterprise Service Delivery utilizing ServiceNow platform capabilities. This award was administratively transferred from the Department of Housing and Urban Development to GSA under Executive Order 14240, which consolidates federal procurement to eliminate waste and save taxpayer dollars. The contract is designated as an 8(a) sole source award, leveraging the prime contractor's status as an Alaska Native Corporation-owned small disadvantaged business certified in the SBA 8(a) Program through April 2030. The work is performed in Washington, DC, with an ultimate completion date of September 29, 2028, and is funded through the Office of the Chief Information Officer.

The prime contractor has engaged KPMG LLP (Federal Services) as its principal subcontractor for design, configuration, and implementation of the ServiceNow platform, with subcontract awards spanning December 2023 through September 2024. KPMG's responsibilities include supporting HR transformation initiatives, HireNow implementation, and workplace and facilities management solutions. Proven Optics LLC was also awarded a subcontract in January 2025 to provide solution architecture support and user story writing services. Bowhead Enterprise brings relevant experience through existing ServiceNow contracts with multiple federal agencies and demonstrates capability across enterprise IT implementation, technical services, and program management through its established portfolio of federal contract vehicles.

Subawards

Subcontractor Amount Awarded
Proven Optics LLC Enterprise service delivery (servicenow) solution architecture support and user story writing $36,000
Kpmg LLP EXERCISE OPTION YEAR 1 Develop and implement an Enterprise Service Delivery platform, which will allow HUD to improve and streamline various processes and… $2,048,110
Kpmg LLP EXERCISE OPTIONAL TASKS LINS 0007, 0008 AND 0009 Provide resources and technical expertise to plan, design, configure, and implement the ServiceNow… $72,416
Kpmg LLP MOD TO CORRECT LABOR HOUR AND FIRM FIXED PRICE LINS. Provide resources and technical expertise to plan, design, configure, and implement the ServiceNow… $1,735,502

Quick answers

Who was awarded contract 86615423C00007?

86615423C00007 was awarded to Bowhead Enterprise, Science And Technology, LLC by Federal Acquisition Service (General Services Administration) on September 30, 2023.

How much is contract 86615423C00007 worth?

The government has obligated $12,033,720 on 86615423C00007. Its current value, with exercised options, is $12,193,802. Its potential value, with all options, is $21,257,457.

Which agency awarded contract 86615423C00007?

Federal Acquisition Service (General Services Administration) awarded 86615423C00007, with funding from Office of the Chief Information Officer (Department of Housing and Urban Development).

Was contract 86615423C00007 competed?

The extent of competition for 86615423C00007 was not available for competition. The government received 1 offer. It was set aside: 8(a) Sole Source.

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