Claims processing services for the provider relief and protection fund
Ended Definitive Contract Awarded Last action
- Contract number
- 75R60221C00003
- Awardee
-
Optumserve Technology Services, Inc. UEI T2SDN8AHFSY6 Part of Unitedhealth Group Incorporated
- Awarding agency
-
Headquarters
Health Resources and Services Administration, Department of Health and Human Services
- Obligated
- $31,711,099
Award facts
- Opportunity
-
- Provider Relief and Protection Fund for General and Targeted Distribution and Testing and Treatment for Healthcare Providers Serving the Uninsured Special Notice · 75R60221R00011 · Posted Feb 24, 2021
- Provider Relief and Protection Fund for General and Targeted Distribution and Testing and Treatment for Healthcare Providers Serving the Uninsured Award Notice · Posted Apr 12, 2021
- Contract value 48% obligated
-
- $31,711,098.64 Current, with exercised options
- $65,479,203.64 Potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- NAICS code
- 524292 Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
- PSC
- Q701 Specialized Medical Support
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- Columbia, MD 21044, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$1,358,565 | |
| Supplemental Agreement for work within scope | $3,600,108 | |
| Supplemental Agreement for work within scope | -$3,184 | |
| Exercise an Option | $7,207,745 | |
| Supplemental Agreement for work within scope | $397,477 | |
| Supplemental Agreement for work within scope | $558,950 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $1,576,750 | |
| Exercise an Option | $8,247,160 | |
| Novation Agreement | $0 | |
| Supplemental Agreement for work within scope | $1,146,960 | |
| Original award | $10,337,697 |
Show all 12
About this award
The Health Resources and Services Administration awarded a $65.5 million definitive contract to Optumserve Technology Services, Inc. (doing business as Qssi) for claims processing services for the Provider Relief and Protection Fund on April 7, 2021, under a firm fixed-price structure with no set-aside.
The originating procurement, announced as a special notice on February 24, 2021, covers claims reimbursement processing and customer service for COVID-19 testing, treatment, and vaccination of uninsured individuals, along with disbursement of payments to eligible healthcare providers for COVID-19 related expenses and lost revenues. Place of performance is Columbia, MD.
Service Contract Inventory reporting shows the contract's actual labor utilization trending downward over its term. FY2021 invoiced $3.8 million across 5.6 FTEs and 11,554 contractor hours; FY2024 invoiced $7.2 million across 10.2 FTEs and 21,138 contractor hours. Derived government-paid hourly rates remained roughly flat across the period, ranging from $332.12 to $390.74 per hour. In FY2024, one subcontractor was engaged with zero percent of hours subcontracted out, indicating predominantly prime performance.
Quick answers
Who was awarded contract 75R60221C00003?
75R60221C00003 was awarded to Optumserve Technology Services, Inc. by Headquarters (Health Resources and Services Administration) on April 7, 2021.
How much is contract 75R60221C00003 worth?
The government has obligated $31,711,099 on 75R60221C00003. Its potential value, with all options, is $65,479,204.
Was contract 75R60221C00003 competed?
The extent of competition for 75R60221C00003 was not competed. The government received 1 offer.
On GovTribe
See this award's full record
- Every transaction and funding action
- The awardee's other awards and teaming partners
- Similar awards and recompete opportunities
- Ask GovTribe AI about this award