The office of information technology (OIT) require customer service, accounts, and integration (csai) services. These services will allow for uscis-OIT office of chief information officer (CIO) to…

Active Definitive Contract Awarded Last action

Contract number
70SBUR24C00000007
Awardee
Awarding agency
Obligated
$20,914,104

Award facts

Opportunity
  • 70SBUR24R00000025 Solicitation number
Contract value 79% obligated
  • $20,914,104.26 Current, with exercised options
  • $26,364,747.40 Potential, with all options
Completion date 92% complete
Current and potential, with all options
Set-aside
8(a) Sole Source
Competition
Not Available for Competition · 1 offer Only One Source
Pricing
Firm Fixed Price
Place of performance
Camp Springs, MD, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00008 · The purpose of the modification is to increase the period of performance by three (3) months consistent with far 52.237-3 (continuity of services). $2,232,172
Other Administrative Action P00007 · The purpose of this modification is to update the government points of contract for the order. $0
Other Administrative Action P00006 · Customer service, accounts, and integration (csai) II. The purpose of this action is to make a correction to the applied SOC code. $0
Exercise an Option P00005 · The purpose of this action is to exercise option year 1 for customer service, accounts, and integration (csai) II. $8,981,953
Supplemental Agreement for work within scope P00004 · Modification to update clin descriptions under clins 33, 34, 35. $0
Other Administrative Action P00003 · Modification to update clin description under clin 0036. $0
Other Administrative Action P00002 · Modification to add alternate COR. $0
Supplemental Agreement for work within scope P00001 · MOD updates CS and qasp table. Contract awarded to obtain svcs for uscis CIO to operationalize integrated online account experience, enhance customer service… $0
Original award $9,699,979

About this award

The U.S. Citizenship and Immigration Services awarded a definitive contract to Akiak Technology, LLC for customer service, accounts, and integration services under an 8(a) sole-source set-aside, with a ceiling value of $26.4 million and an ultimate completion date of December 26, 2026. Akiak Technology is a tribally owned, minority-owned small business and active 8(a) program participant and HUBZone firm.

The contract supports the Office of Information Technology's requirement to operationalize an integrated online account experience for the USCIS Office of the Chief Information Officer. Place of performance is Camp Springs, MD. The contract is firm fixed price. This modification extends the period of performance by three months consistent with FAR 52.237-3 continuity of services language.

In FY2025, the contract invoiced $8.5 million across 20.5 FTEs and 42,683 contractor hours, yielding a blended government-paid rate of $198.05 per hour. Akiak Technology engaged three subcontractors for 83 percent of contractor hours.

Description

The office of information technology (OIT) require customer service, accounts, and integration (csai) services. These services will allow for uscis-OIT office of chief information officer (CIO) to operationalize the integrated online account experien

Quick answers

Who was awarded contract 70SBUR24C00000007?

70SBUR24C00000007 was awarded to Akiak Technology, LLC by Citizen and Immigration Services (Department of Homeland Security) on September 27, 2024.

How much is contract 70SBUR24C00000007 worth?

The government has obligated $20,914,104 on 70SBUR24C00000007. Its potential value, with all options, is $26,364,747.

Was contract 70SBUR24C00000007 competed?

The extent of competition for 70SBUR24C00000007 was not available for competition. The government received 1 offer. It was set aside: 8(a) Sole Source.

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