National benefits center (NBC) records operation center (ROC)- contractor shall perform pre-processing activities, ensuring applications/petitions have completed security checks and case preparation…

Active Definitive Contract Awarded Last action

Contract number
70SBUR21C00000011
Awardee
Awarding agency
Obligated
$293,954,307

Award facts

Opportunity
Contract value 100% obligated
$293,954,307.05 Current and potential, with all options
Completion date 86% complete
Current and potential, with all options
NAICS code
561210 Facilities Support Services
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources · 6 offers Negotiated Proposal / Quote
Pricing
Time and Materials
Place of performance
Lee's Summit, MO 64063, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00032 · National business center records operations center contract -- DE-obligate option year 2 -$6,659,703
Supplemental Agreement for work within scope P00031 · National business center records operations center contract -- realign clins 3006AC to 3004AC and include security requirement 2S (REV. 3-2025). $0
Other Administrative Action P00030 · National business center records operations center contract -- include pens language and far clause 52.222-90 $0
Exercise an Option P00029 · National business center records operations center contract -- exercise option year 4 $71,588,103
Other Administrative Action P00027 · National business center records operations center contract -- DE-obligate base year and option year 1 -$33,837,087
Supplemental Agreement for work within scope P00026 -$0
Other Administrative Action P00025 · National business center records operations center contract - realign funds from clin 3002AD to 3008AC and updating security requirement $0
Exercise an Option P00024 · National business center records operations center contract - $69,784,617
Supplemental Agreement for work within scope P00023 · National business center records operations center contract - increase pricings for option year 3 and option year 4 due to WD REA $0
Supplemental Agreement for work within scope P00022 · National business center records operations center contract - realign funds to cover the funding for WD equitable adjustment for option year 2. -$0
Funding Only Action P00021 · Decrease funds under clin 2008AD for case preparation and increase funds under clin 2008AC document scanning in support of the national benefits center… $0
Funding Only Action P00020 · Realign FY23 funds for remaining LW invoice for building utilities, security and other facility services. $0
Other Administrative Action P00019 · Correct fund codes for various OY2 clins. $0
Exercise an Option P00018 · Exercise option year 2, POP 8/14/2024-8/13/2025 $65,871,066
Supplemental Agreement for work within scope P00017 · Incorporate increases in wages for options year 2, 3, and 4 due to WD revisions $0
Funding Only Action P00016 · Realign funds within contract due to equitable adjustment for wage increases $0
Funding Only Action P00015 · Realign FY23 funds to pay an invoice. $0
Supplemental Agreement for work within scope P00014 · Incorporate uscis pens contract language into the contract $0
Funding Only Action P00013 · Realign FY24 funds from clin 1002AD to clin 1008AC $0
Supplemental Agreement for work within scope P00012 · Terminate lease lakewood facility for NBC contract $0
Supplemental Agreement for work within scope P00010 · Incorporate homeland security acquisition regulation final rule on safeguarding controlled unclassified information (CUI) to the contract. $0
Supplemental Agreement for work within scope P00011 · This modification was a template and was inadvertently released. $0
Funding Only Action P00009 · This modification is to DE-obligate funds from clin 002AB and RE-obligate in clins 0008AC and 0010AA, base year $0
Exercise an Option P00008 · National business center records operations center contract - exercise option year 1 $63,231,880
Other Administrative Action P00007 · National benefits center (NBC) records operation contract (ROC) - this modification is to align the period of performance in prism and STARS. $0
Supplemental Agreement for work within scope P00006 · National benefits center (NBC) records operation contract (ROC) - add far clause 52.204-27 $0
Other Administrative Action P00005 · National benefits center (NBC) records operation contract (ROC) - update COR information $0
Supplemental Agreement for work within scope P00004 · National benefits center (NBC) records operation contract (ROC) - the purpose of this modification is to increase the other direct cost contract line items… $313,405
Supplemental Agreement for work within scope P00003 · National benefits center (NBC) records operation contract (ROC) - adjust the period of performance (POP) of the contract starting with the base year through the… $0
Other Administrative Action P00002 · National benefits center (NBC) records operation contract (ROC) - lift stop work previously issued under modification P00001 $0
Other Administrative Action P00001 · National benefits center (NBC) records operation contract (ROC) -the purpose of this modification is to provide notification that a protest has been received… $0
Original award $63,662,027
Show all 32

About this award

Written by GovTribe AI ·

United States Citizenship and Immigration Services awarded a $293.95 million definitive contract to Brillient Corporation for pre-processing and case preparation services at the National Benefits Center Records Operation Center on September 30, 2021, under a total small business set-aside.

The originating solicitation, posted December 29, 2020, seeks administrative and clerical support for immigration application and petition processing, including courier services, file room operations, storage and maintenance, scanning Freedom of Information Act requests, and program management across 165 line items. Place of performance is Lee's Summit, Missouri, with subordinate operations at Overland Park, Kansas. Contract performance runs through August 13, 2027.

Pricing is time and materials. Service Contract Inventory reporting shows labor delivery escalating over the contract term: FY2023 invoiced $39.4 million across 126 FTEs and 262,513 contractor hours; FY2024 invoiced $54.6 million across 857 FTEs and 1,782,126 contractor hours; FY2025 invoiced $60.1 million across 975 FTEs. The derived government-paid hourly rate declined from $150.24 in FY2023 to $30.62 in FY2024, reflecting a shift in labor composition and mix. In FY2025, Brillient self-performed all reported hours with no subcontractor labor invoiced.

Description

As the agency reported it.

National benefits center (NBC) records operation center (ROC)- contractor shall perform pre-processing activities, ensuring applications/petitions have completed security checks and case preparation for adjudication by an officer/adjudicator ready.

Quick answers

Who was awarded contract 70SBUR21C00000011?

70SBUR21C00000011 was awarded to Brillient Corporation by Citizen and Immigration Services (Department of Homeland Security) on September 30, 2021.

How much is contract 70SBUR21C00000011 worth?

The government has obligated $293,954,307 on 70SBUR21C00000011.

Was contract 70SBUR21C00000011 competed?

The extent of competition for 70SBUR21C00000011 was full and open competition after exclusion of sources. The government received 6 offers. It was set aside: Total Small Business.

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