Telephone on-hold music messaging SVC

Ended Definitive Contract Awarded Last action

Contract number
36C25620C0040
Awardee
Awarding agency
Obligated
$64,382

Award facts

Opportunity
Contract value 100% obligated
$64,382.40 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
NAICS code
561421 Telephone Answering Services
Set-aside
Service-Disabled Veteran-Owned Small Business
Competition
Competed under SAP · 1 offer Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Little Rock, AR 72205, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00004 · Option 3 - telephone on-hold music messaging SVC $15,132
Exercise an Option P00003 $14,835
Other Administrative Action P00099 $0
Exercise an Option P00002 $20,160
Other Administrative Action P00001 $468
Original award $13,788

About this award

The Department of Veterans Affairs, Veterans Integrated Service Network 16, awarded a definitive firm fixed-price contract to American Group Contrax, AGX-LLC (doing business as AGX Group and Management Services) for telephone on-hold music messaging services, with an award value of $64,382.40 and a completion date of December 19, 2023. This contract was set aside for service-disabled veteran-owned small businesses and was awarded on December 20, 2019, following a pre-solicitation opportunity posted in October 2019. The service will be performed in Little Rock, Arkansas.

American Group Contrax is a minority-owned, service-disabled veteran-owned small business that provides a diverse portfolio of professional services to the VA across multiple service lines, including healthcare staffing, program management, fitness services, and recreational therapy. The company holds several significant indefinite delivery vehicles with the VA, including a $25 billion VECTOR IDIQ for management consulting and analytical services and additional IDIQs for housing specialist services and yoga therapy. This on-hold messaging contract represents a relatively small, single-task requirement within the company's broader relationship with the Veterans Integrated Service Network.

Quick answers

Who was awarded contract 36C25620C0040?

36C25620C0040 was awarded to American Group Contrax, Agx-Llc by Veterans Integrated Service Network 16 (Veterans Health Administration) on December 20, 2019.

How much is contract 36C25620C0040 worth?

The government has obligated $64,382 on 36C25620C0040.

Was contract 36C25620C0040 competed?

The extent of competition for 36C25620C0040 was competed under sap. The government received 1 offer. It was set aside: Service-Disabled Veteran-Owned Small Business.

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