Hudson valley switchboard services
Ended Definitive Contract Awarded Last action
- Contract number
- 36C24221C0007
- Awardee
-
Association For Vision Rehabilitation And Employment, Inc. UEI WHV4PBK2SM48
- Awarding agency
-
Veterans Integrated Service Network 2
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $2,592,142
Award facts
- Opportunity
-
- R799--Title: Hudson Valley Switchboard Contract (Both Campuses) Last Updated: 05/11/2020 Actionable Package: 0/04/2020 Current Phase: Requirement phase Pre-Solicitation · 36C24220Q0873 · Posted Jul 18, 2020
- R799--Title: Hudson Valley Switchboard Contract (Both Campuses) Award Notice · Posted Oct 15, 2020
- Contract value 82% obligated
-
- $3,127,612.00 Current, with exercised options
- $3,145,906.00 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 561421 Telephone Answering Services
- PSC
- R799 Support- Management: Other
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- Montrose, NY 10548, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Funding Only Action | $553,764 | |
| Exercise an Option | $0 | |
| Funding Only Action | $535,464 | |
| Exercise an Option | $0 | |
| Funding Only Action | $517,812 | |
| Exercise an Option | $0 | |
| Funding Only Action | $500,778 | |
| Exercise an Option | $0 | |
| Original award | $484,324 |
About this award
The Department of Veterans Affairs Veterans Health Administration, specifically Veterans Integrated Service Network 2, awarded a $3.15M definitive firm fixed-price contract to Association For Vision Rehabilitation And Employment, Inc. (doing business as Avre) on October 1, 2020, for telephone switchboard operator services at the VA Hudson Valley Healthcare System. The contract runs through September 30, 2025, and requires Avre to provide comprehensive switchboard coverage at VA facilities in Castle Point and Montrose, New York across three daily shifts (7:00am–2:30pm, 8:00am–4:30pm, and 10:00am–6:30pm), five days per week including federal holidays. Operators will process incoming and outgoing calls, manage long-distance communications via both commercial phone systems and the Federal Telephone Service network, and provide information services and public address announcements as needed.
This contract was set aside for Service-Disabled Veteran-Owned Small Businesses, with the base performance year running from October 1, 2020 to September 30, 2021, followed by four optional one-year renewal periods. Avre, a nonprofit organization headquartered in Binghamton, New York, and registered as an AbilityOne Non Profit Agency, brings established federal contracting experience across multiple agencies and product categories. The award represents a significant service delivery commitment supporting Veterans Health Administration operations and demonstrates the agency's continued investment in specialized healthcare infrastructure supporting veterans at its facilities in New York.
Quick answers
Who was awarded contract 36C24221C0007?
36C24221C0007 was awarded to Association For Vision Rehabilitation And Employment, Inc. by Veterans Integrated Service Network 2 (Veterans Health Administration) on October 1, 2020.
How much is contract 36C24221C0007 worth?
The government has obligated $2,592,142 on 36C24221C0007. Its current value, with exercised options, is $3,127,612. Its potential value, with all options, is $3,145,906.
Was contract 36C24221C0007 competed?
The extent of competition for 36C24221C0007 was not competed. The government received 1 offer.
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