Services to manage the ticket to work program (ticket program manager contract) including recruiting and monitoring employment networks (ENS), facilitation of beneficiary access to ENS, managing a…

Ended Definitive Contract Awarded Last action

Contract number
28321326C00060006
Awardee
Awarding agency
Obligated
$926,321

Award facts

Opportunity
Contract value 1% obligated
  • $12,759,765.34 Current, with exercised options
  • $63,062,164.92 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 9 offers Negotiated Proposal / Quote
Pricing
Cost Plus Award Fee
Place of performance
Arlington, VA 22203, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Terminate for Convenience P00002 · Ticket to work program- recruit employment networks (ENS), facilitate access to ENS, manage call center and website, payment administration. Termination for… $0
Funding Only Action P00001 $926,321

About this award

The Social Security Administration awarded a definitive contract to Accenture Federal Services LLC to serve as Ticket Program Manager on June 30, 2026, with a ceiling value of $63.1 million and cost-plus-award-fee pricing. The contract was terminated for convenience due to a protest; ultimate completion is set for December 31, 2031.

The originating solicitation, posted as a pre-solicitation in March 2025 with full and open competition, seeks services to manage the Ticket to Work program, including recruiting and monitoring Employment Networks, facilitating beneficiary access to ENs, managing a contact center and program website, and administering EN payment processes. Place of performance is Arlington, VA.

The contract structure comprises a 12-month base period, four 12-month option periods, and a 6-month transition-out period. NAICS code 541611 (Administrative Management and General Management Consulting Services) and PSC R408 (Professional Program Management Support) apply.

Accenture subcontracted with CAL Vet Integrated Consulting Services Inc., an SBA 8(a)-certified service-disabled veteran-owned small business, for outreach and beneficiary engagement activities supporting the solicitation's performance obligations.

Description

Services to manage the ticket to work program (ticket program manager contract) including recruiting and monitoring employment networks (ENS), facilitation of beneficiary access to ENS, managing a contact center and program website, and EN payment ad

Subawards

Subcontractor Amount Awarded
CAL Vet Integrated Consulting Services Inc. Services to manage the ticket to work program (ticket program manager contract) including recruiting and monitoring employment networks (ENS), facilitation of… $185,188

Quick answers

Who was awarded contract 28321326C00060006?

28321326C00060006 was awarded to Accenture Federal Services LLC by Social Security Administration on June 30, 2026.

How much is contract 28321326C00060006 worth?

The government has obligated $926,321 on 28321326C00060006. Its current value, with exercised options, is $12,759,765. Its potential value, with all options, is $63,062,165.

Was contract 28321326C00060006 competed?

The extent of competition for 28321326C00060006 was full and open competition. The government received 9 offers.

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