Mandatory source abilityone contract. Contract for toll free order form call services to provide contract center support services for the IRS to manage taxpayer product requests directed to IRS…
Active Definitive Contract Awarded Last action
- Contract number
- 2043FY26C00014
- Awardee
-
National Telecommuting Institute, Inc. UEI H8J1W4J4YDG3
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $3,532,393
Award facts
- Contract value 13% obligated
- $27,795,262.39 Current and potential, with all options
- Completion date 11% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 561421 Telephone Answering Services
- PSC
- R799 Support- Management: Other
- Set-aside
- No set-aside
- Competition
- Not Available for Competition · 1 offer Only One Source
- Pricing
- Labor Hours
- Place of performance
- Boston, MA 02114, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
About this award
The Internal Revenue Service awarded a definitive contract to National Telecommuting Institute, Inc. for toll-free order form call services and contract center support on April 4, 2026, under a mandatory AbilityOne source contract with a ceiling value of $27,795,262.39.
The contract covers management of taxpayer product requests directed to the IRS toll-free telephone forms line. Work is performed in Boston, MA. The contract runs through June 30, 2031, and is priced on a labor-hours basis.
Description
Mandatory source abilityone contract. Contract for toll free order form call services to provide contract center support services for the IRS to manage taxpayer product requests directed to IRS toll-free telephone forms line.
Quick answers
Who was awarded contract 2043FY26C00014?
2043FY26C00014 was awarded to National Telecommuting Institute, Inc. by Internal Revenue Service (Department of the Treasury) on April 4, 2026.
How much is contract 2043FY26C00014 worth?
The government has obligated $3,532,393 on 2043FY26C00014. Its current value, with exercised options, is $27,795,262.
Was contract 2043FY26C00014 competed?
The extent of competition for 2043FY26C00014 was not available for competition. The government received 1 offer.
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