This is a federal contract awarded by the Office of Operations, a civilian agency, to Koniag Professional Services, LLC, an Alaskan Native Corporation-owned small business certified as an 8(a) Program Participant. The contract, valued at $19,224,038.40, is for Customer Experience AskUSDA Contact Center Services. It is a definitive, firm-fixed price contract with a period of performance through February 28, 2030.
Koniag Professional Services is a versatile federal contractor that provides a range of professional services to government agencies, including information technology, facilities management, security, financial operations, and technical assistance. The company holds several Indefinite Delivery Vehicles that expand its contracting capabilities, such as a $99 million Basic Ordering Agreement with the Defense Finance and Accounting Service and a $16 million multiple-award Blanket Purchase Agreement with the U.S. Patent and Trademark Office.
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