IBM iseries support services call order - IBM contractor support services purchased off of blanket purchase agreement SS00-13-41002. Through this contract, IBM supports the DDS community with the…
Ended Awarded Last action
- Contract number
- 0022
- Awardee
-
International Business Machines Corporation UEI VV9KH3L99VE3 Part of International Business Machines Corporation
- Awarding agency
-
Social Security Administration
- Obligated
- $4,301,631
Award facts
- Contract value 100% obligated
- $4,301,631.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 443120 Computer and Software Stores
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Westlake, MD 20817, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | $1,792,346 | |
| Funding Only Action | $1,433,878 | |
| Original award | $1,075,407 |
About this award
This is a Firm Fixed Price BPA Call order contract awarded by the Social Security Administration (SSA) to International Business Machines Corporation (IBM) to provide IBM iSeries support services. The contract is valued at $4,301,631.00 and runs through September 30, 2017. Under this contract, IBM supports the SSA's Disability Determination Services (DDS) community with the required hardware and software to maintain legacy application systems. IBM provides continuous monitoring, maintenance, upgrades, and technical support for the IBM Power Series hardware and software used by the DDS. This contract is not set aside and is part of a larger Blanket Purchase Agreement (BPA) between IBM and the SSA for contractor support services.
Description
IBM iseries support services call order - IBM contractor support services purchased off of blanket purchase agreement SS00-13-41002. Through this contract, IBM supports the DDS community with the required hardware and software to support the legacy application systems. IBM is critical in supporting the ddss initiative to process and adjudicate disability cases in a timely manner and to provide the american public with prompt and accurate service. Maintaining the power series throughout all the ddss requires that there be constant monitoring and support from IBM. They provide the following: - continuous monitoring of the power series to ensure all the systems and subsystems are operational and available to the ddss - monitoring and preparation of power series performance reports and monitoring - IBM I software and hardware upgrades/updates/maintenance - problem reporting, updating and ticket resolution for the ddss - technical support and training for local DDS information technology specialist - onsite power series upgrade support while this is not an all inclusive list, this highlights the bulk of the activities that both SSA and the DDS community require from IBM.
Quick answers
Who was awarded contract 0022?
0022 was awarded to International Business Machines Corporation by Social Security Administration on October 1, 2016.
How much is contract 0022 worth?
The government has obligated $4,301,631 on 0022.
Is contract 0022 an order under another contract?
Yes. 0022 is a BPA call under GS35F4984H-SS001341002, a blanket purchase agreement.
Was contract 0022 competed?
The extent of competition for 0022 was full and open competition. The government received 1 offer.
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