EEO counseling and mediation services. The contractor shall conduct individual EO counseling and mediations for NASA headquarters employees and applicants for employment in accordance with the eeoc…

EEO counseling and mediation services. The contractor shall conduct individual EO counseling and mediations for NASA headquarters employees and applicants for employment in accordance with the eeoc regulations set forth at 29 C.F.r part 1614.105 and management directive (MD) 110. The contractor will complete the counseling within the required 30 days from the date of contact by the aggrieved person (AP) with the NASA headquarters complaints program manager. Extension of the counseling beyond the 30 day period will be agreed upon by the AP and approved via memorandum by the equal opportunity and diversity management (eodm) director and the AP. The contract company shall be cognizant of the fact that the equal opportunity and diversity management division (eodm) and NASA s office of diversity and equal opportunity (odeo) may both utilize their services. The vendor must avoid conflict of interest issues when assigning contract counselors and/or mediators to eodm cases and to odeo cases. The contractor is required to compose and produce all terms of a settlement agreement. The settlement agreement must be reviewed by the HQ eodm director, office of general counsel and human resources prior to signature. The contractor shall conduct class compliant EO counseling for NASA headquarters employees and applicants for employment addressing the policy or practice adversely affecting the class as well as the specific action matter affecting the aggrieved party and submit a report regarding the counseling activity within five days of the final interview and notice of right to file a formal compliant. While assigned to a case, the contractor is required to report counseling activities weekly and more often, if necessary. The contractor shall conduct mediation sessions for a maximum of eight (8) hours unless otherwise approved by the eodm division director. Mediation is be conducted in accordance with the eeoc regulations set forth at 329CFR 1614.105 and MD 110. The contractor is required to compose and conduct all terms of the negotiated settlement along with all the required language addressing the older workers benefits act, if necessary.