Operation of a help phone line available to all users between the hours of 8 am and 6 PM eastern time during normal government workdays, monday through friday. This help line will be a second line…
Ended Awarded Last action
- Contract number
- GST1004EC0217
- Awardee
-
3H Technology, L.L.C. UEI MWL6U6MJ32G5
- Awarding agency
-
Federal Acquisition Service
General Services Administration
- Obligated
- $310,027
Award facts
- Contract value
-
- $796,805.05 Current, with exercised options
- $0.00 Potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Not on record Potential, with all options
- Funding agency
- General Services Administration
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 0 offers Simplified Acquisition
- Pricing
- Other
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $24,121 | |
| Other Administrative Action | $30,457 | |
| Funding Only Action | $27,688 | |
| Other Administrative Action | $0 | |
| Change Order | $42,916 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $184,845 |
Description
Operation of a help phone line available to all users between the hours of 8 am and 6 PM eastern time during normal government workdays, monday through friday. This help line will be a second line of support after the GSA PBS centralized help desk logs the initial call. The centralized helpdesk will refer local issues such as lost passwords to regional IT support. They will refer iris application and data issues to the iris help line. O answering user questions o logging potential software problems o logging enhancement requests operational support as required to: o correct data errors o provide minor database table maintenance o correct software errors
Quick answers
Who was awarded contract GST1004EC0217?
GST1004EC0217 was awarded to 3H Technology, L.L.C. by Federal Acquisition Service (General Services Administration) on December 17, 2003.
How much is contract GST1004EC0217 worth?
The government has obligated $310,027 on GST1004EC0217. Its current value, with exercised options, is $796,805.
Which agency awarded contract GST1004EC0217?
Federal Acquisition Service (General Services Administration) awarded GST1004EC0217, with funding from General Services Administration.
Is contract GST1004EC0217 an order under another contract?
Yes. GST1004EC0217 is a BPA call under GS35F0339J-GS10TF02BNA0020C, a blanket purchase agreement.
Was contract GST1004EC0217 competed?
The extent of competition for GST1004EC0217 was full and open competition. The government received 0 offers.
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