The service call center (SCC) is under the direction of the office of chief administration office (CAO). The SCC will serve as a single point of contact for the department of homeland security (DHS)…
Ended Awarded Last action
- Contract number
- HSHQDC06F00375
- Awardee
-
Kadix Systems, LLC UEI HKC6FTFGS9K9 Part of Dynamics Research Corporation
- Awarding agency
-
Office of Procurement Operations
Department of Homeland Security
- Obligated
- $1,744,994
Award facts
- Opportunity
-
- Call Center Support Services Award Notice · Posted Apr 2, 2012
- Contract value 100% obligated
- $1,744,994.38 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 0 offers Negotiated Proposal / Quote
- Pricing
- Other
- Place of performance
- Washington, DC 20024, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$1,303,647 | |
| Funding Only Action | $14,456 | |
| Supplemental Agreement for work within scope | $9,185 | |
| Supplemental Agreement for work within scope | $21,667 | |
| Supplemental Agreement for work within scope | $43,333 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $130,000 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $450,000 | |
| Exercise an Option | $595,000 | |
| Exercise an Option | $595,000 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $595,000 | |
| Additional Work (new agreement, FAR part 6 applies) | $0 | |
| Original award | $595,000 |
Show all 15
Description
The service call center (SCC) is under the direction of the office of chief administration office (CAO). The SCC will serve as a single point of contact for the department of homeland security (DHS) employees and contractors reporting problems, requesting services or changes involving the nebraska avenue complex (NAC) and other DHS off-site locations. The SCC ensures that all calls are handled promptly, courteously, and are resolved or sent to the proper service provider within the established time frame.
Quick answers
Who was awarded contract HSHQDC06F00375?
HSHQDC06F00375 was awarded to Kadix Systems, LLC by Office of Procurement Operations (Department of Homeland Security) on September 30, 2006.
How much is contract HSHQDC06F00375 worth?
The government has obligated $1,744,994 on HSHQDC06F00375.
Is contract HSHQDC06F00375 an order under another contract?
Yes. HSHQDC06F00375 is a BPA call under GS10F0278R-GS10F06LPA0008, a blanket purchase agreement.
Was contract HSHQDC06F00375 competed?
The extent of competition for HSHQDC06F00375 was full and open competition. The government received 0 offers.
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