Customer engagement workflow program (CEWP) - salesforce O & M support

Ended Awarded Last action

Contract number
75P00123F37003
Awardee
Awarding agency
Obligated
$137,444

Award facts

Contract value 100% obligated
$137,444.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20001, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00001 $0
Original award $137,444

About this award

The Department of Health and Human Services Office of the Assistant Secretary for Administration awarded a Blanket Purchase Agreement (BPA) call order valued at $137.4K to Initiate Government Solutions LLC for Salesforce operations and maintenance support under the Customer Engagement Workflow Program (CEWP). The contract, issued on September 30, 2023, with completion targeted for September 29, 2024, utilizes a firm fixed-price structure and is not designated as a set-aside contract. Initiate Government Solutions LLC, a certified Women-Owned Small Business, specializes in IT services for federal agencies, with particular expertise in Salesforce operations, customer engagement workflow support, and data analytics solutions.

This BPA call order is issued under the GSA IT Schedule 70 Multiple Award Schedule (MAS) contract vehicle that Initiate maintains with HHS through September 2027. The vendor's contract vehicle enables the Office of the Assistant Secretary for Administration to issue delivery orders for technical support services, customer engagement workflow program operations and maintenance, business analysis, and data source addition support. Initiate has demonstrated substantial experience delivering similar services across HHS offices and divisions, supporting IT infrastructure maintenance and customer relationship management platform enhancements for organizations like the Indian Health Service.

Quick answers

Who was awarded contract 75P00123F37003?

75P00123F37003 was awarded to Initiate Government Solutions LLC by Office of the Assistant Secretary for Administration (Department of Health and Human Services) on September 30, 2023.

How much is contract 75P00123F37003 worth?

The government has obligated $137,444 on 75P00123F37003.

Is contract 75P00123F37003 an order under another contract?

Yes. 75P00123F37003 is a BPA call under GS35F139DA-75P00119A00089, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 75P00123F37003 competed?

The extent of competition for 75P00123F37003 was full and open competition. The government received 1 offer.

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