Strategy for conversational artificial intelligence (AI) to improve the customer experience
Ended Awarded Last action
- Contract number
- 75F40123F19020
- Awardee
-
Precise Software Solutions, Inc. UEI QEAYP7YMCXZ7
- Awarding agency
-
Food and Drug Administration
Department of Health and Human Services
- Obligated
- $735,166
Award facts
- Contract value 100% obligated
- $735,165.50 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541511 Custom Computer Programming Services
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Rockville, MD 20850, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this award
The Food and Drug Administration issued a BPA call to Precise Software Solutions, Inc., an SBA-certified 8(a) contractor, with a ceiling value of $735,165.50 and an award date of September 22, 2023. The call is issued under the Multiple Award Schedule. Work is performed in Rockville, Maryland, with an ultimate completion date of September 24, 2024. The call covers conversational artificial intelligence strategy to improve customer experience and web content management system support services. In FY2023, the call generated $375 thousand in invoiced labor across 1.5 FTEs and 3,197 contractor hours, yielding a government-paid rate of $117.30 per hour. Precise Software Solutions self-performed all reported hours with no subcontractor engagement.
Quick answers
Who was awarded contract 75F40123F19020?
75F40123F19020 was awarded to Precise Software Solutions, Inc. by Food and Drug Administration (Department of Health and Human Services) on September 22, 2023.
How much is contract 75F40123F19020 worth?
The government has obligated $735,166 on 75F40123F19020.
Is contract 75F40123F19020 an order under another contract?
Yes. 75F40123F19020 is a BPA call under GS35F257DA-75F40121A00023, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 75F40123F19020 competed?
The extent of competition for 75F40123F19020 was full and open competition.
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