Customer service improvement process (CSIP) region VI
Ended Awarded Last action
- Contract number
- 75ACF123F59004
- Awardee
-
FM Talent Source, LLC UEI SAC8LKH15LM8
- Awarding agency
-
Office Of Government Contracting Services
Administration for Children and Families, Department of Health and Human Services
- Obligated
- $2,402,574
Award facts
- Contract value 100% obligated
- $2,402,573.85 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Funding agency
- Office of the Assistant Secretary for Administration Department of Health and Human Services
- NAICS code
- 541219 Other Accounting Services
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Silver Spring, MD 20910, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$43,855 | |
| Funding Only Action | -$17,687 | |
| Exercise an Option | $513,036 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $1,002,139 | |
| Funding Only Action | $22,500 | |
| Original award | $926,442 |
About this award
The Office of the Assistant Secretary for Administration issued a BPA call to FM Talent Source, LLC, a women-owned small business, with a ceiling value of $2,402,573.85 under the General Services Administration Multiple Award Schedule. The call, issued March 1, 2023, supports the Customer Service Improvement Process (CSIP) Region VI and the FY26 User-Driven Outcome Initiative. Work is performed in Silver Spring, Maryland. Deliverables center on customer service improvement and administrative support functions. Through FY2024, the call generated $607 thousand invoiced in FY2023 (3.4 FTEs, 7,137 contractor hours at $85.00/hr) and $622 thousand invoiced in FY2024 (6.1 FTEs, 12,616 contractor hours at $49.27/hr). FM Talent Source self-performed all reported labor with no subcontractor engagement. The derived hourly rate declined year-over-year from $85.00 to $49.27 per hour as the labor footprint expanded.
Quick answers
Who was awarded contract 75ACF123F59004?
75ACF123F59004 was awarded to FM Talent Source, LLC by Office Of Government Contracting Services (Administration for Children and Families) on March 1, 2023.
How much is contract 75ACF123F59004 worth?
The government has obligated $2,402,574 on 75ACF123F59004.
Which agency awarded contract 75ACF123F59004?
Office Of Government Contracting Services (Administration for Children and Families) awarded 75ACF123F59004, with funding from Office of the Assistant Secretary for Administration (Department of Health and Human Services).
Is contract 75ACF123F59004 an order under another contract?
Yes. 75ACF123F59004 is a BPA call under 47QRAA19D001T-75ACF122A00005, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 75ACF123F59004 competed?
The extent of competition for 75ACF123F59004 was full and open competition.
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