Region 1 - customer service improvement and project (csip)

Active Awarded Last action

Contract number
75ACF123F59001
Awardee
Awarding agency
Obligated
$3,773,060

Award facts

Contract value 100% obligated
$3,773,059.50 Current and potential, with all options
Completion date 89% complete
Current and potential, with all options
Funding agency
Administration for Children and Families Department of Health and Human Services
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Boston, MA 02203, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00006 · Region 1 - exercise option period 3 for period performance 04/01/2026 to 03/31/2027. $955,753
Other Administrative Action P00005 · Region 1 - customer service improvement and project (csip). Administrative modification to change government personnel. $0
Other Administrative Action P00004 · Region 1 - customer service improvement and project (csip) ACF COR update. $0
Exercise an Option P00003 · The purpose of this unilateral modification is to exercise OP2 for the office of head start region 1 customer service improvement project. $946,460
Exercise an Option P00001 · Region 1 - exercise option period 1 for period performance 04/01/2024 to 03/31/2025 all other terms and conditions to remain unchanged. $939,102
Other Administrative Action P00002 · The purpose is to change IPP COR from jonna holden to nancy moniz all other terms and conditions to remain unchanged. $0
Original award $931,744

About this award

The Administration for Children and Families issued a BPA call to Organizational Development Resource Group, LLC under the Department of Health and Human Services Administration for Children and Families Blanket Purchase Agreement, with a ceiling value of $3,773,059.50 and an award date of April 1, 2023. The call exercises option period 3 for performance from April 1, 2026 through March 31, 2027, supporting Region 1 Customer Service Improvement and Project (CSIP) work. Place of performance is Boston, Massachusetts. ODRG is an Economically Disadvantaged Women-Owned Small Business and 8(a) Program participant.

Service Contract Inventory data shows the call's actual government-invoiced footprint: FY2025 (most recent) reflects 5.7 FTEs and 11,794 contractor hours at a derived blended rate of $72.83 per hour, with 45% of hours subcontracted. The labor footprint expanded from 2.0 FTEs and 4,111 hours in FY2023 (at $146.58/hr) to 5.3 FTEs and 11,084 hours in FY2024 (at $72.76/hr), showing year-over-year growth in staffing and hours with corresponding rate decline as subcontracting scaled.

Quick answers

Who was awarded contract 75ACF123F59001?

75ACF123F59001 was awarded to Organizational Development Resource Group, LLC by Assistant Secretary for Financial Resources (Department of Health and Human Services) on April 1, 2023.

How much is contract 75ACF123F59001 worth?

The government has obligated $3,773,060 on 75ACF123F59001.

Which agency awarded contract 75ACF123F59001?

Assistant Secretary for Financial Resources (Department of Health and Human Services) awarded 75ACF123F59001, with funding from Administration for Children and Families (Department of Health and Human Services).

Is contract 75ACF123F59001 an order under another contract?

Yes. 75ACF123F59001 is a BPA call under 47QRAA18D007J-75ACF122A00002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 75ACF123F59001 competed?

The extent of competition for 75ACF123F59001 was full and open competition.

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