Labor hour call order 20 against outsourced contact center.

Active Awarded Last action

Contract number
70FBTX26F00000003
Awardee
Awarding agency
Obligated
$23,178,960

Award facts

Opportunity
  • 70FBTX26Q00000004 Solicitation number
Contract value 75% obligated
  • $23,178,960.00 Current, with exercised options
  • $30,905,280.00 Potential, with all options
Completion date 57% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Federal Emergency Management Agency Department of Homeland Security
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Labor Hours
Place of performance
Falls Church, VA 22042, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00003 · Outsources contact center contract to exercise option 2 $7,726,320
Other Administrative Action P00002 · Outsources contact center contract correct modification details from option 1 in error. $0
Exercise an Option P00001 · Outsources contact center contract exercise option 1 $7,726,320
Original award $7,726,320

About this award

The Federal Emergency Management Agency issued a labor-hour BPA call to General Dynamics Information Technology, Inc. under the General Services Administration Multiple Award Schedule (MAS), with a ceiling value of $30,905,280 and an ultimate completion date of December 7, 2026. The call represents the exercise of option 2 against an outsourced contact center contract and is designated as Labor Hour Call Order 20. Performance occurs at Falls Church, Virginia.

Quick answers

Who was awarded contract 70FBTX26F00000003?

70FBTX26F00000003 was awarded to General Dynamics Information Technology, Inc. by FEMA Texas National Processing Service Center (Federal Emergency Management Agency) on August 10, 2026.

How much is contract 70FBTX26F00000003 worth?

The government has obligated $23,178,960 on 70FBTX26F00000003. Its potential value, with all options, is $30,905,280.

Which agency awarded contract 70FBTX26F00000003?

FEMA Texas National Processing Service Center (Federal Emergency Management Agency) awarded 70FBTX26F00000003, with funding from Federal Emergency Management Agency (Department of Homeland Security).

Is contract 70FBTX26F00000003 an order under another contract?

Yes. 70FBTX26F00000003 is a BPA call under GS35F393CA-70FBTX21A00000001, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 70FBTX26F00000003 competed?

The extent of competition for 70FBTX26F00000003 was full and open competition.

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